Frequently asked questions
GENERAL QUESTIONS
What exactly do I get with this offer?
Here are just a few things you enjoy with the Special Offer you see on this page:
- You receive a turnkey online store built according to your preferences
- Your website is created and set up by professionals from A to Z
- You get all you need to expand your business to Amazon right away
- You gain access to a huge variety of high-demand products to sell
- You can always count on our team’s support if you have questions
- You become a business owner without actually lifting a finger
- No experience is needed: your site works almost on autopilot
And the best thing: you get all this (and so much more) completely FREE, under the sole condition of subscribing to Sellvia with a comfortable free trial. Regular price of such a store is $1,199 but with this offer, you get it at no cost.
Sellvia is an all-in-one ecommerce platform built for independent entrepreneurs to start, run, and grow their very own online businesses. To keep your ecommerce store up and running and to enjoy the full business functionality, you should have an activated Sellvia subscription: scroll down to “Money questions” to learn more.
How will my business work?
Your online store will operate as a dropshipping store, which is a highly popular, hassle-free and beginner-friendly business model.
Dropshipping is an order fulfillment method where you don’t keep the products you sell in stock. Instead, you purchase an item from a third-party supplier (Sellvia in your case) and the supplier ships it directly to your customer. As a result, you don’t have to buy products in bulk, don’t store any inventory and don’t handle the product directly, which is a HUGE benefit of the dropshipping business model.
What do I need to do to get my free online store?
Just complete your order at checkout and fill out a short survey to let us know your preferences regarding your store's niche, design, and domain name.
How soon will I get my store?
Your free online store is ready immediately after your survey is finished. You will find all the access details in your inbox right away. You can also book a free training session with our team to launch your new website with our help and learn how to manage it.
To (and from) which countries can I sell with my store?
You personally can live in any corner of the world with a stable internet connection. Your products can be shipped worldwide, to nearly every country on the globe.
What’s the bonus Amazon package included in this offer?
When you claim your free ecommerce website you also get a special import file with top-notch Amazon product listings for your store’s most popular items. Using this file, you can easily upload these products to your Amazon Seller account. You also receive a beginner’s guide on how to get started on Amazon and sell your products on the marketplace. Regular price of the Amazon business package is $399 but with this offer, you get it completely free.
MONEY QUESTIONS
How much does Sellvia cost?
You can try a Sellvia subscription for free for 14 days, enjoying full business functionality. After your free trial expires, a monthly fee of $39 will be taken off your card automatically.
Can I cancel my subscription at any time?
Yes, you can quit anytime, no strings attached. If you ever decide that Sellvia isn't the best ecommerce platform for your business, simply cancel your subscription.
Is there a store setup fee?
No, there are no setup fees on any of our plans, as you get a fully operating store with no need to set anything up.
Why do you need my credit card info?
When your free Sellvia trial is over, the price of your subscription will be taken off your card automatically. So, despite the fact that you don't pay a cent at the moment of getting your store, we need to be sure your card is valid for the future fees.
TECHNICAL QUESTIONS
Do I need IT experience to manage my Sellvia store?
No. Our software and the store dashboard are so handy and user-friendly that even a total newcomer can handle it all with no effort.
Do I need any special technical equipment to manage my store?
No way. You can operate from any place and any device: a PC, a laptop, a tablet or even a smartphone.
Do I have to install anything on my store?
No! You get a 100% ready ecommerce website with all the necessary software already installed.
Do I have to set up payment gateways for my store?
No. Every store we offer features Sellvia Payments, our own payment system installed and activated by default. It is ready to process your customers' payments through major debit and credit cards or payment systems like Visa, MasterCard, American Express, Discover, Apple Pay, Google Pay, and Klarna.
Can I use my own domain name with Sellvia?
Yes, you can purchase a domain name within Sellvia, or use an existing one that you own.
Do I get free web hosting when I start an online store?
Yes, Sellvia includes secure, unlimited ecommerce hosting on all plans.
If I have any technical issues, will you help?
Sure! We have a first-class tech support team who will be happy to answer your questions and solve any issues 24 hours a day, 7 days a week! Just contact us
here.
