Sellvia.com is compliant with The General Data Protection Regulation (GDPR) (EU) 2016/679.

It means that we are open about our methods of tracking and use of the visitors’ personal data, and you can freely check what exactly we’re doing to it.

By using any of our services, you are agreeing to the terms of this Privacy Policy and Terms of Use.

Below, you can read more about our reasons and ways to collect and use your personal details – they are different for our website visitors, company clients, and affiliates.

I am a Sellvia website and mobile app visitor

Sellvia website and mobile app visitors are Internet users who browse any pages on sellvia.com or use the Sellvia mobile application and take any actions apart from buying Sellvia products or ordering Sellvia services.

What personal details we collect from Sellvia website and mobile app visitors

• Your email address and phone number (if you voluntarily leave them while downloading informational guides, subscribing for mass emails, leaving a comment, or contacting support)
• The data about the browser, device, and operating system you use to navigate the website or app
• The way you navigate and interact with the website or app

Why we collect these details from Sellvia website and mobile app visitors

The data is collected for the following purposes:

• Email addresses are used to give you access to our educational materials and to inform you about our deals and special offers
• Phone numbers are used to send you automated SMS notifications, including service-related updates (such as order status or account notifications) and promotional offers. Message and data rates may apply. You can opt out of promotional SMS at any time by replying “STOP”, though you may still receive service-related notifications.
• The data about your browser and device is used to personalize the visual appearance and adapt the resources for your device
• The way you navigate the website and app is analyzed to help us improve the interface for greater user satisfaction

What personal details of Sellvia website and mobile app visitors we share with third parties

To provide you with the highest quality services, Sellvia partners with several external companies (‘third parties’) that also receive some of the collected personal details:

• Aweber (mass mailing service) uses collected email addresses to create a mailing database and arrange newsletter delivery.
• Google Analytics / Firebase Analytics (analytics tools) track your on-site and in-app behavior (visit date, session length, pages/screens visited, frequency of use, etc.) to help us understand user needs and improve performance.

I am a Sellvia company client

A Sellvia company client is an individual who has purchased at least one product or ordered at least one service from the Sellvia website or mobile application.

What personal details we collect from Sellvia clients

• Your first name and last name
• Your email address
• Your phone number
• The contents of your order(s) (the exact set of Sellvia services ever ordered by you)
• The data about the browser, device, and operating system you use
• The way you navigate the store, website, or app

Why we collect these details from the Sellvia clients

The data is collected for the following purposes:

• Your first name and last name are used to verify your identity when you access the products developed for you by Sellvia team
• Your email and phone number are used to establish and maintain contact with you throughout the whole process of rendering the ordered service and providing the post-purchase lifelong support. Phone numbers may also be used to send you automated SMS notifications, including service-related updates (such as order status or account notifications) and promotional offers. Message and data rates may apply. You can opt out of promotional SMS at any time by replying “STOP”, though you may still receive service-related notifications.
• The data about the contents of your order is used to render you the service(s) you have purchased, and to keep track of them in order to be able to answer any of your questions that may arise during the post-purchase lifelong support
• The data about your browser and device is used to personalise the website visual appearance, and to let you use the website resources to the full extent
• The way you navigate the store is analysed in order to let us research the ways to improve the website interface for a greater users’ satisfaction

What personal details of the Sellvia clients we share with third parties

In order to provide you with the highest quality services, Sellvia partners with several external companies (‘third parties’) that also receive some of the collected personal details:

• Aweber (mass mailing service) uses the collected email addresses in order to create a database out of them, and to arrange mass delivery of our company newsletters.
• Google Analytics (web analytics tool) tracks your on-site behavior (the date of your visit to the website, the length of each session, the pages you have visited, the number of times you access the website within any month, and similar details) in order to help us understand the needs and actions of our website visitors, and improve our performance accordingly.
• Stripe (online payment processing service) uses your credit card details in order to charge you for the order and transfer the money to Sellvia company.

I am a Sellvia affiliate

A Sellvia affiliate is an individual that has agreed to the terms of Sellvia Affiliate program and registered as an affiliate in order to promote Sellvia services by referring clients to the company.

What personal details we collect from the Sellvia affiliates

• Your first name and last name
• Your email address
• Your PayPal account details
• The data about the browser and device you use to navigate the website
• The way you navigate the store

Why we collect these details from the Sellvia affiliates

The data is collected for the following purposes:

• Your first name and last name are used to verify your identity when you access your personal affiliate account
• Email addresses are used to establish and maintain contact with you throughout the whole time of you being a Sellvia affiliate
• Your PayPal details are used to send you affiliate commission payments
• The data about your browser and device is used to personalise the website visual appearance, and to let you use the website resources to the full extent
• The way you navigate the store is analysed in order to let us research the ways to improve the website interface for a greater users’ satisfaction.

How we protect your personal information

• Your personal information is only used by a limited number of Sellvia company employees who are eligible to access such data, and are obliged to keep the personal details and financial information strictly confidential.
• We store personal information on secure servers that are managed by us and our service providers. Personal information that we store is subject to security and access controls, such as username and password authentication.
• According to our customised settings, Google Analytics (web analytics tool) deletes the gathered information on the website users’ behavior in 2 years since every particular visitor’s last access to the website.

How we use cookies

On the Website

Cookies are small files that are transferred to your computer through your Web browser. With the help of the cookies, Sellvia site remembers you and recognises your last activity on the website in order to improve its own performance.

We use cookies for the following purposes:

• To analyse your browser (this way, the website adapts to your device specifics)
• To remember the contents of your order (this way, we understand your preferences and address your requests more efficiently)
• To get generalized data on the Sellvia website traffic and site interaction (this way, we understand what better website experiences and additional tools we can introduce further)

In the Mobile App

While traditional cookies are not used, equivalent technologies such as device identifiers and analytics tracking may be applied to:

• Save login sessions and preferences
• Adapt the app to your device
• Measure performance and improve features

If you keep browsing our website after reading this Privacy Policy, you give us the consent to use your personal details for the purposes explained above.

If you don’t agree to these terms, please leave the website.

You can email us at support@sellvia.com and ask:

• To receive the copy of your personal details we have collected
• To delete your personal details from our system
• To withdraw your consent (if you previously agreed to provide us with the data, but then changed your mind)

Thank you for your cooperation!

This document was last updated on February, 2025