Customers who are satisfied with your products and delivery time will buy from you again. Their loyalty is a strong foundation for the growth of your business. Besides, re-engagement of an existing customer costs five times less than acquiring a completely new customer.
If your buyers wait too long for their order delivery, they will likely request a refund. Long delivery times may lead to a 10% refund rate (or higher). Fast shipping lets you avoid the risk of losing a significant part of your profits and keep customers happy.
All payment processors have procedures to help prevent fraud and protect buyers. They may place a hold or restrict your account activity based on your order tracking info and other inspection results. If multiple customers file for a refund, dispute, or chargeback due to long delivery times, it can also delay the availability of your funds. With Sellvia, you won’t have any of these problems.
As you might know, these social platforms hold random surveys of customers who have shopped online to learn their opinion about a brand and its service. If your shoppers give negative feedback about you, your page ranking can drop and your ads and Facebook Products usage can be restricted or blocked.
