Holiday Marketing Strategy: 9 Essential Steps
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Holiday Season In Ecommerce: 9 Steps To Crush It

by Polina Beletskaya
20 min read
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Are you ready to dive into the hottest sale season of the year? 

This is your moment to shine and captivate new customers with unforgettable deals.

Expert tips:
Use promo content that takes customers on a journey. Make them feel like they need your product.

The busiest and most exciting time of the year for online shopping is just around the corner. The opportunities are endless with major holidays and sales events like Halloween, 11.11, Black Friday & Cyber Monday, Thanksgiving, Christmas, New Year, St. Valentine’s Day, etc.

Learn more: Explore a wide range of services to boost your sales this holiday season.

For online business owners like you, this is the perfect chance to capitalize on the global shopping frenzy and boost your profits.

Let’s make this holiday season your most successful one yet!

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Embrace the holiday rush with confidence

The holiday season triggers a massive increase in online shopping, but it also brings plenty of competition. Feeling overwhelmed? The best way to manage this is by starting your planning early, including enhancing your site’s SEO and utilizing strategic content marketing.

Learn more: Get a massive flow of free organic traffic and ever-growing sales to your store with a turnkey SEO package.

Early planning: your key to success

Getting a head start can ease the stress of last-minute rushes and capture the attention of early bird shoppers 42% plan to buy their gifts sooner than before.

Expert tips:
Enhance your campaign effectiveness by securing guest posts on a platform with over 100 million readers, driving traffic and long-term backlink benefits.

This guide will show you how to stay ahead of your competitors, keep things under control, and get your ecommerce store ready for a busy season.

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1. Mark your calendars

Start by marking the important dates on your calendar to plan your sales campaigns. Don’t just focus on Black Friday and Cyber Monday; consider other key shopping days that might be important to your customers. Beyond these major events, optimizing both your in-site and out-site SEO is crucial to boosting organic traffic and sales during this critical period.

For on-site SEO, consider writing articles with gift ideas tailored to upcoming holidays, which can attract visitors searching for specific items. To ensure these articles rank well, use free keyword planner tools like Google Keyword Planner or Semrush to find relevant keywords that your potential customers are searching for.

Learn more: Drive a steady stream of free, organic traffic and watch your sales soar with our all-in-one SEO package.

On the out-site SEO front, acquiring high-quality backlinks from reputable sources can further amplify your online visibility. Additionally, submitting your store to classified ads can drive targeted traffic directly to your site. These combined strategies will help your store stand out during the year’s busiest shopping days, positioning you for a successful sales season.

Expert tips:
Enhance the online visibility of your store and attract more customers with our powerful backlinks package.

2. Plan your sales and offers

Next, decide what promotions and deals you’ll offer during the holidays. Whether it’s discounts or special deals like buy-one-get-one-free, choose what resonates best with your audience. Integrate a lead generation pop-up on your site to maximize the conversion of visitors into leads, offering automated welcome emails and discount coupons to enhance shopper engagement.

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Once you have a solid email base from these efforts, consider sending newsletters that feature curated gift ideas from your product assortment. These newsletters can provide tailored suggestions that appeal to different segments of your audience, driving them to explore your offerings.

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Additionally, you might create special new categories on your site, like “Holiday Gift Ideas” or “Stocking Stuffers,” making it easier for customers to find the perfect gifts. To ensure your catalog appeals to online visitors, consider expanding your product range, so there’s something for everyone. This variety can capture the interest of different customer demographics, increasing the likelihood of conversions during the holiday season.

Use the Rule of 100: opt for percentage discounts on items under $100 and dollar discounts on more expensive items to show greater savings. You might want to set a minimum purchase amount to boost the average order value. Think about your customers’ preferences when planning these offers.

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3. Choose products that win the season

You’ve mapped out your plan and checked your store’s basics well done. Now it’s time to focus on the true heroes of your holiday sales: your products. Because no matter how flawless your calendar or marketing is, without irresistible products, you won’t get irresistible profits.

Expert tips:
Don’t burn time chasing trends. Upload curated winners and focus on sales.

Holiday shoppers look for gifts that spark joy, save time, and feel meaningful from cozy must-haves and fun gadgets to beauty sets, courses, and self-care bundles. On average, U.S. consumers spend over $1,000 during the holiday season, and the majority of that goes into gifts, décor, and experiences. That’s where your offer must shine.

Don't skip: Mix physical and digital offers. Physical goods bring classic gift appeal, while digital products deliver instant gratification and extra margin.

There are two ways to get those products in your store:

  • The long way: scrolling endless feeds, tracking every micro-trend, watching Google Trends charts, testing dozens of items, and hoping you pick the right winners before the season is over.
  • The smart way: add curated collections and ready-to-sell packs, already picked by experts who know what sells best during the holidays.

Want the hottest bestsellers? We’ve got them! Seasonal picks for every key date, brand collections of clothing, shoes, and accessories, plus mind-blowing gadgets so many winning options for your holiday offers, you’ll feel like every product is a jackpot waiting to be sold.

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And don’t overlook digital products. They’re lightning-fast to deliver, require no shipping or inventory, and bring you nearly pure profit. They also make perfect last-minute gifts. Interest in self-improvement, online learning, and personal growth keeps rising so offering digital bundles isn’t just convenient, it’s right on trend.

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The next crucial step after you’ve added products is making sure they get noticed. You need to show them in their best light and that’s where promo videos come in. Social media is where shoppers hang out and video is the fastest way to grab attention. 

Did you know that creators spend over 6 hours per week on average making content for their followers? You don’t have to. With ready-made product videos, you can post instantly, looking just as professional as the biggest influencers and keep your store in the spotlight without the grind.

Don't skip: Explore holiday-ready product packs and promo videos to supercharge your store.

4. Keep your website in top shape

Since your promotions will send lots of visitors to your website, make sure it’s ready to make a lasting impression. Start by elevating your site’s appeal with a branded luxury homepage video. A well-crafted video can add a layer of sophistication and create a premium feel, making your website more attractive and engaging for visitors. This visual upgrade not only enhances the aesthetic appeal but also communicates your brand’s values and identity more effectively.

Enhance your site with a premium video

Beyond aesthetics, it’s crucial to keep your product details, store policies, and contact forms up-to-date. Accurate and detailed product information helps build trust with potential buyers, reducing the likelihood of returns or dissatisfaction. Clear and accessible store policies reassure customers that their purchases are protected, while up-to-date contact forms ensure that any inquiries or issues can be promptly addressed.

To further enhance your website’s user experience, consider improving its overall design. This includes optimizing the site’s layout for easy navigation, ensuring fast load times, and making sure it’s mobile-friendly. A clutter-free, intuitive design makes it easier for visitors to find what they’re looking for, leading to higher conversion rates. Additionally, consider integrating features like customer reviews and testimonials, which can add credibility and encourage new visitors to make a purchase.

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Finally, regular testing and optimization are essential. Use tools like Google Analytics to monitor how visitors interact with your site and identify areas for improvement. Whether it’s refining your call-to-action buttons or streamlining the checkout process, small tweaks can make a big difference in how effectively your site converts traffic into sales. By combining aesthetic enhancements with functional improvements, you can create a website that not only attracts visitors but also turns them into loyal customers.

Give your business a boost with zero effort
No more guesswork — delegate your business promotion to seasoned experts and put your brand 
in front of billions!
  • SEO Promotion
  • Social Media Marketing
  • Email Marketing
  • Brand Building

5. Prepare engaging emails

Email marketing remains one of the most powerful and cost-effective tools for reaching and engaging with your customers. Despite the rise of social media and other digital marketing channels, email continues to deliver impressive returns on investment, making it an essential part of any comprehensive marketing strategy. Whether you’re building brand awareness, nurturing leads, or driving direct sales, a well-executed email campaign can be a game-changer for your business.

Expert tips:
Turn visitors into loyal customers with automated email marketing campaigns.

To start, crafting engaging emails is key. Focus on clear, concise messaging that quickly conveys your main point. Since the average person spends only about 11 seconds reading an email, every word needs to count. Prioritize content that drives urgency and relevance, ensuring your messages are both impactful and memorable. Including compelling calls to action (CTAs) is crucial they guide your readers toward the desired outcome, whether it’s making a purchase, signing up for an event, or exploring a new product.

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Visually appealing graphics also play a vital role in capturing attention. High-quality images and design elements not only enhance the overall look of your emails but also help break up text, making the content easier to digest. This is especially important in today’s fast-paced digital environment, where grabbing and holding attention is more challenging than ever.

Don't skip: Add a pop-up subscription offer to effectively grow your subscriber list.

We recommend using Mailchimp for your email marketing needs. Known for its user-friendly interface and robust features, Mailchimp offers a variety of templates, automation tools, and analytics that make it easy to create and optimize your email campaigns. It’s an excellent choice for businesses of all sizes, offering flexibility and scalability as your needs grow.

Alternatively, you can consider Klaviyo, another powerful email marketing platform, particularly well-suited for ecommerce businesses. Klaviyo offers advanced segmentation and personalization features, allowing you to send highly targeted emails based on customer behavior and preferences. This level of customization can significantly increase engagement and conversion rates, making your email marketing efforts even more effective.

Expert tips:
Maximize your site potential with a lead-generating pop-up form, offering automated welcome email with a discount coupon.

In general, email marketing is cool because it allows you to build and maintain direct relationships with your customers. Unlike social media, where algorithms control who sees your content, email gives you direct access to your audience’s inboxes. This control is invaluable, allowing you to tailor your messaging, test different approaches, and track results with precision.

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Moreover, email marketing offers unparalleled opportunities for personalization. You can segment your audience based on various criteria such as purchase history, browsing behavior, or engagement levels to deliver highly relevant content that resonates with each individual. This personalized approach not only improves the customer experience but also boosts loyalty and long-term retention.

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In conclusion, leveraging email marketing effectively can set your business apart in a crowded marketplace. By using tools like Mailchimp or Klaviyo, you can create compelling, targeted campaigns that drive results, helping you build stronger relationships with your customers and achieve your business goals.

Expert tips:
Enhance this effort with professionally crafted email content through our email marketing setup, ensuring your campaigns are efficient and effective.

6. Develop social media content

To maximize your social media strategy, it’s essential to post at times when your audience is most active. For Instagram, the best times to post in 2024 are generally early in the morning, with 4 AM being particularly effective on weekdays. For Facebook, Tuesdays and Thursdays between 8 AM and 12 PM are optimal. You can find the best posting times by using tools like Instagram Insights or Facebook’s Page Insights, which provide tailored data based on your audience’s behavior.

The power social media marketing gives your business is unbelievable LEARN MORE

In terms of content frequency, aim for 3-5 posts per week on Instagram and 1-2 posts daily on Facebook. Formats like Reels and Stories on Instagram, and posts with images or videos on Facebook, tend to perform well. Incorporate memes, giveaways, and trending formats like reels to engage your audience. For example, you could create a meme related to your brand’s niche, or run a giveaway where users must follow your page, like a post, and tag friends to enter.

Expert tips:
Capture attention and drive sales with top-tier video content for your social media platforms.

Memes offer a light-hearted way to connect with your audience, while reels can be used to showcase products in action. Giveaways are highly effective for increasing follower counts and engagement; consider offering a popular product from your catalog as a prize. These strategies not only diversify your content but also increase interaction and visibility across platforms​.

Use memes for your business promotion

7. Launch ads the smart way

Your content is ready now it’s time to show it to your buyers. Organic reach alone won’t get you far: today, paid ads drive the majority of holiday sales. Studies show that businesses earn $2–$4 for every $1 spent on digital ads, and over 70% of shoppers say they’ve discovered gifts thanks to social media advertising.

Expert tips:
Don’t waste hours learning ad managers. Let Sellvia Ads turn your budget into sales – while you focus on serving happy holiday shoppers.

How do you launch? Start with simple, targeted campaigns on Facebook, Instagram, TikTok, or Google. Use festive visuals, short videos, and clear CTAs (“Shop now,” “Limited deal”). Retarget visitors who viewed your products these audiences convert best during the holiday rush.

Don't skip: Activate Sellvia Ads and start getting traffic and sales from day one.

Sounds tricky? It doesn’t have to be. With Sellvia Ads, you can switch on campaigns across five major platforms Facebook, Instagram, Google, TikTok, and even Amazon in just one click. Our team and AI-powered system create and optimize ads for you, track results, and scale what works. You only decide the budget, and the rest runs on autopilot.

8. Maintain customer engagement

Keep up with customer interactions as your campaigns progress. Dedicate time daily to respond to inquiries promptly, ensuring your communication is consistent and professional. Regular engagement not only builds trust but also fosters a sense of community and loyalty among your customer base.

Give your business a boost with zero effort
No more guesswork — delegate your business promotion to seasoned experts and put your brand 
in front of billions!
  • SEO Promotion
  • Social Media Marketing
  • Email Marketing
  • Brand Building

To streamline this process, consider setting up automatic responses for the most frequently asked questions. Both Instagram and Facebook offer tools to create these automated replies, helping you manage customer interactions more efficiently.

Learn more: Social media interactivity boosts engagement and allows strategy refinement through follower feedback.

For example, you can use Instagram’s quick replies feature to save and reuse responses to common inquiries, ensuring consistent and timely communication without the need to type out the same answers repeatedly. Similarly, Facebook’s automated messaging options allow you to set up instant replies and FAQs, ensuring that customers receive immediate feedback even when you’re not available.

Additionally, saving templates within these platforms can further enhance your response times. By having pre-written responses ready for various scenarios, you can maintain a high level of professionalism and responsiveness, which is crucial during peak campaign periods when customer inquiries tend to surge. This proactive approach not only keeps your customers satisfied but also frees up more time for you to focus on other critical aspects of your marketing efforts.

Expert tips:
Boost your brand’s visibility with a shoutout from an Instagram influencer with a wide audience.

9. Retain your customers post-holiday season

After the rush, focus on keeping the new customers you’ve gained. It’s much cheaper to retain customers than to find new ones. Employ strategies like personalized email follow-ups and social media engagement to make a lasting impression. Consider implementing a loyalty program that rewards repeat purchases, enhancing customer retention. Additionally, gather feedback through surveys to better understand their needs and continuously improve your offerings based on this input.

Learn more: Accelerate business growth with targeted ads discover our advertising strategies.

To further strengthen these relationships, invite your customers to leave feedback on other platforms, such as Google Reviews or Yelp. Positive reviews not only build your online reputation but also act as powerful endorsements for potential customers. Encourage customers to share their feedback on their social networks and tag your brand. As an incentive, offer them a small reward such as a discount code, a free sample, or entry into a giveaway for doing so. This approach not only increases your visibility across social media platforms but also creates a sense of community and engagement around your brand.

By leveraging these strategies, you can maintain the momentum gained during the busy season, turning first-time buyers into loyal, repeat customers. This ongoing engagement not only enhances customer retention but also generates valuable word-of-mouth marketing, helping to sustain your business long after the holiday rush.

Expert tips:
Amplify the reach of your brand with a radio ad targeting thousands of potential customers.

Final thoughts

With a multitude of tasks at hand, the key to success lies in starting your preparations as early as possible. The sooner you begin, the better equipped you will be to handle the upcoming holiday rush. Initiating your planning now not only gives you a head start but also provides a significant edge in managing the busy period effectively.

Grow your business with zero effort
— we do the work, you get the profits!

Starting early allows you to meticulously refine your strategies, ensuring that every aspect of your operations is optimized for peak performance. By addressing potential issues ahead of time, you can avoid the common pitfalls and chaotic scramble that often characterizes the end-of-year rush. This proactive stance helps you navigate challenges smoothly and ensures that your business is running at its most efficient.

Additionally, early planning affords you the opportunity to implement and test new initiatives, streamline processes, and make adjustments as needed. It also allows you to better anticipate and meet customer demands, leading to increased satisfaction and potentially higher sales.

In essence, taking action now sets a solid foundation for a successful and lucrative holiday season. It empowers you to approach the busy period with confidence and preparedness, rather than being caught off guard. So dive into your preparations today, and let’s work together to make this holiday season not just good, but the most rewarding one yet for your business!

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FAQ

Why is holiday marketing important for my online business?

Holiday marketing is crucial because it aligns with peak shopping periods, such as Black Friday, Cyber Monday, and Christmas. These events drive significant consumer spending, making them ideal opportunities to increase sales, attract new customers, and boost overall brand awareness.

When should I start planning my holiday marketing campaigns?

You should begin planning your holiday marketing campaigns as early as September. Early planning allows you to prepare your website, upgrade technology, create promotional content, and ensure your strategies are well-executed when holiday traffic increases.

What are the most effective strategies for holiday marketing?

Effective holiday marketing strategies include upgrading your website technology, planning sales and offers, preparing engaging email campaigns, developing social media content, and using advanced SEO techniques. Combining these strategies ensures a comprehensive approach to capturing holiday shoppers attention.

How can I improve the performance of my website for the holiday season?

To improve the performance of your website, ensure it is mobile-friendly, optimize page load times, update product details, and add engaging visuals like a branded video. Additionally, consider using add-ons such as abandoned cart recovery and urgency tools to increase conversions.

What types of holiday promotions work best?

The most effective holiday promotions include percentage discounts, buy-one-get-one-free offers, and bulk discounts. Tailoring your offers to customer preferences and creating special holiday-themed categories on your website can also significantly increase sales.

How can I use email marketing effectively during the holidays?

Email marketing can be highly effective if you craft engaging and concise emails with clear calls to action. Segmenting your audience and personalizing content can improve open rates and conversions. Automation tools like Mailchimp or Klaviyo can streamline the process and ensure timely delivery.

What role does social media play in holiday marketing?

Social media is essential for engaging with your audience, promoting deals, and driving traffic to your website. Regular posting, using trending formats like Instagram Reels, and running giveaways are key strategies to maximize your reach and interaction during the holiday season.

How do I retain customers after the holiday season?

Retaining customers post-holiday involves personalized follow-ups, loyalty programs, and ongoing social media engagement. Encourage satisfied customers to leave reviews and share their experiences on social media to build brand loyalty and attract new customers.

What tools can help automate my holiday marketing efforts?

Tools like Mailchimp for email marketing, Social Rabbit for social media automation, and SEO add-ons for your website can automate many aspects of your holiday marketing, making your campaigns more efficient and effective.

Why is early planning so important?

Early planning helps you avoid the stress of last-minute preparations, allows you to refine your strategies, and ensures that your website and marketing campaigns are fully optimized before the holiday rush. It provides a competitive advantage and positions your business for success during the busiest shopping period of the year.

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by Polina Beletskaya
Polina Beletskaya, Marketing Director at Sellvia, has spent over 15 years as a strategy consultant, working with brands across the world to deliver results from their online presence. Forbes Communications Council Member since 2020.
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