Sellvia LLC may offer new subscription plans and may change them and their features from time to time. If you sign up for a subscription plan, you agree to the terms, conditions and limitations associated with them that are published on sellvia.com.
Subscription Plans
1. Sellvia Monthly Subscription
Description of the service
Sellvia monthly subscription provides access to the Sellvia account where you can download the Sellvia plugin for your WordPress.org webstore, manage your subscription and monitor your orders. The Sellvia plugin helps you import a selection of products of the Sellvia Catalog into your Woocommerce or Alidropship-based WordPress store and place your orders at the Sellvia US Fulfillment Center to ensure fast delivery to your US customers. The shipping of Sellvia products is only done within the USA.
The API keys of one subscription can be used to activate the Sellvia plugin on up to ten domains simultaneously.
Fee: $39 per month
Free trial: 14 days (since the date of purchase)
Signing Up
In order to subscribe you need to provide your email and credit card details on the checkout page of Sellvia.com.
By providing these details and signing up, you agree to the present terms, confirm that you are aware that the Sellvia subscription is a recurrent payment that will continue automatically and you authorize Sellvia monthly subscription fee to be collected after the end of the trial from the card that you provided when signing up unless you notify us before the charge that you would like to cancel the subscription or you cancel the subscription in your Sellvia account.
After subscribing to Sellvia you receive an email with your Sellvia account username and password. The login page for your Sellvia account is at https://sellvia.com/catalog/userlogin
Trial
The free trial starts on the day when you sign up and receive access to your Sellvia account.
Renewal of the Subscription
After the end of the free trial period, the subscription monthly payment is charged automatically without additional notification or authorization from the card that you provided when subscribing. You take the responsibility to have sufficient funds on the card by the payment due date to renew the subscription.
In case the subscription has not been paid on a due date, it becomes expired and does not allow the subscriber to place orders for their WordPress store with the Sellvia Fulfillment Center until the subscription is renewed.
Cancellation
You can cancel your subscription plan at any time. To cancel the Sellvia monthly subscription, you can either click the “Cancel subscription” link in their Sellvia.com account in the API keys section or contact Sellvia customer support at support@sellvia.com with the cancellation request. If you cancel the subscription through Sellvia customer support, please make sure you have received the confirmation of the cancellation from a Sellvia support representative.
Refunds
Refunds for Sellvia monthly subscriptions are only done for the current subscription period. We do not offer refunds for previous monthly payments.
2. Sellvia Pro Subscription with a Free Turnkey Store
Description of the service
Sellvia Pro subscription provides access to the Sellvia account where you can manage your subscription and monitor your orders and also provides you with a free turnkey store filled with a selection of products from the Sellvia Catalog. It also allows you to redirect your orders for the Sellvia products to the Sellvia US Fulfillment Center to ensure fast delivery to your US customers. The shipping of the Sellvia products is only done within the USA.
The free turnkey store is a WordPress site with the Sellvia platform plugin and free hosting service.
Sellvia platform plugin is an e-commerce plugin, thus it cannot be used together with other ecommerce plugins (like WooCommerce, AliDropship, etc) or be substituted by such plugins in your free turnkey store.
The free hosting meets all the needs of the site but has limited management options. The tasks that require access to the hosting settings are done via third-party plugins or by contacting support@sellvia.com.
The store and its hosting are provided for free as part of the offer as long as you have the Sellvia subscription active on your site. You can only have one free turnkey store connected to the Sellvia Pro account.
The free turnkey store creation includes:
- Free domain name (unless a premium domain is selected in the survey)
- Free hosting
- One branded email address (support@your.domain)
- Theme customization
- 50 free imported products
- Reviews of the products
- Mailing service setup
- Basic SEO meta data
The free turnkey store creation does not include:
- Payment gateways setup
- Traffic report setup
- Social pages creation
- Social media advertising setup
These tasks can be set up by the customer with the support guidance. Social pages creation can be ordered as a paid service.
Fee: $39 per month
Free Trial: 14 days (since the store access details are provided)
Personal Managers
Sellvia Pro subscribers are entitled to the assistance of a personal manager who is assigned to them after they receive their free turnkey store. The manager contacts the customer by email within a few days after the store is ready. The personal managers provide general guidance, help with the integration of the payment gateways, facilitate the store management by providing an onboarding tour of the store at the customer’s request, and consult on ways to promote the store. The customer can also contact support at support@sellvia.com with any questions about the site and its work, and Sellvia features.
Changes in the store
The niche of the free turnkey store, its theme and domain can be chosen in a short survey that you complete after signing up. Once a store has been built and its access details sent to you, the store cannot be re-made with a different niche or theme. However, you can make the changes to your store theme, customization, settings, niche and choice of products to your liking on your own.
Signing up
In order to subscribe you need to provide your email and credit card details on the checkout page.
By providing these details and signing up, you agree to the present terms, confirm that you are aware that the Sellvia subscription is a recurrent payment that will continue automatically and authorize Sellvia monthly subscription fee to be collected after the end of the trial from the card that you provided when signing up unless you notify us before the charge is made that you would like to cancel the subscription or unless you cancel your subscription yourself in your Sellvia account.
Trial
The free trial starts on the day when the store access details are granted to the subscriber during the free training session with the Sellvia consulting team. The store is built immediately after we get the survey with your preferences indicated. Please note that if you prefer to use your own domain, the process will take 1-2 business days after you point your domain to our servers and notify your personal manager about it. If you have any questions concerning your access details or booking your free training session with our consultant, please contact support@sellvia.com.
Renewal of the Subscription
After the end of the free trial period, the subscription monthly payment is charged automatically without additional notification or authorization from the card that you provided when subscribing. The subscriber takes the responsibility to have sufficient funds on the card necessary to renew the subscription by the payment due date.
Cancellation
You can cancel your Sellvia Pro subscription plan at any time. Cancellation means that your subscription stays active till the end of the paid period or trial but will not be renewed after it is over. To cancel the Sellvia subscription, you can either click the “Cancel subscription” link in your Sellvia.com account in the API keys section or contact Sellvia customer support at support@sellvia.com with the cancellation request. If you cancel the subscription through Sellvia customer support, please make sure you have received the confirmation of the cancellation from a Sellvia support representative.
Since the Free Turnkey Store is part of the subscription, it is also canceled when you cancel the Sellvia Pro subscription.
Refunds
Sellvia provides a full 100% refund of the Sellvia subscription payment within 30 days of the date of the payment. The monthly subscription fee of the subscription used for longer than 30 days is not refunded.
The services ordered when subscribing to the Free Turnkey store and provided to you are non-refundable.
Termination of Service
In case the subscription has not been paid on a due date, it becomes inactive immediately. After 80 days, Sellvia deactivates its free hosting and deletes the Free Turnkey Store that is part of Sellvia Pro. The deleted Free Turnkey Store cannot be recovered.
Services
SEO Packages
Description of the Service
The service offers search engine optimization that is aimed at attracting engaged visitors to your site. It includes search engine submissions, creating backlinks for your site, guest posting and product overviews, social and promo backlinks.
Estimated Delivery Time and Cost
Silver plan:
Estimated delivery time: 5 business days
Cost: $399
Gold plan:
Estimated delivery time: 7 business days
Cost: $699
Platinum plan:
Estimated delivery time: 8 business days
Cost: $999
Cancellations & Refunds
Once the team starts to work on the service or the service is delivered, the service becomes non-refundable. However, you can cancel and refund the service before the team has started to work on the service. To do that, you should contact support@sellvia.com. The service is considered canceled once you receive a cancellation confirmation from a Sellvia customer support representative.
Product Catalog Upgrade
Description of the service
The Product Catalog Upgrade Service adds a selected number of products (100, 200, or 1000) from Sellvia Products Catalog to your store. The service requires you to have an active Sellvia subscription, and a Sellvia plugin installed in the store where you would like to add the products. By default the products are added to the store connected to the email you made the purchase with. If you want the products to be added to a different WordPress.org store with the Sellvia plugin you should contact support@sellvia.com within an hour after completing the purchase.
Niches
The products added to a new turnkey store correspond to the niche of the store selected in the survey. The service provided for an existing store will include products closest to the niche of the store where the service is being delivered. If you would like the imported products to be of a different niche, you should contact support@sellvia.com within an hour after completing the purchase. If the current number of products in the niche is lower than the number of the products you ordered to be imported, the rest of the products will be added from the General Store niche.
When the products are added we use the default categories in the current preset that is being loaded. We do not create the categories different from the default ones as part of the service.
Estimated delivery time
Estimated delivery time of the service is one business day after purchase or after the moment we receive WordPress Dashboard access details. For customers with WooCommerce sites the service delivery time is increased to 5 business days after the moment of purchase / us receiving access details. In case the service is ordered through the survey that collects your preferences about the free turnkey store, you will receive the store with the number of the products you have chosen instead of the default 50 products.
Cost
Adding 100 products: $29
Adding 200 products: $49
Adding 1000 products: $99
Cancellations & Refunds
Once the team starts to work on the service or the service is delivered, the service becomes non-refundable. However, you can cancel and refund the service before the team has started to work on the service. To do that, you should contact support@sellvia.com. The service is considered canceled once you receive a cancellation confirmation from a Sellvia customer support representative.
Social Media Packages
Description of the service
Our experts create a fan page of your business on Facebook and accounts on Instagram, Pinterest & Twitter. Then we fill them with content, and provide you with instructions on how to access these accounts.
By the time the social media accounts are handed over to you, you’ll already have some posts published there. The rest of the posts will be scheduled, so they’ll get published automatically every day in small portions (due to the anti-spam regulations of social networks).
It takes us from 3 to 8 business days to deliver this service, depending on the package you pick.
Estimated Delivery Time and Cost
Silver plan (Facebook page, Instagram, Twitter, Pinterest accounts. 15 posts in your account covering one month of posting. The promotion on high-traffic Pinterest boards and in Facebook groups is not included.
Estimated delivery time: 3 business days.
Cost: $199
Gold plan(Facebook page, Instagram, Twitter, Pinterest accounts. 45 posts in your account covering three months of posting. The promotion on high-traffic Pinterest boards is not included.
Estimated delivery time: 5 business days.
Cost: $399
Platinum plan (Facebook page, Instagram, Twitter, Pinterest accounts. 75 posts in your account covering five months of posting. We will post your website links on 100 real and popular Facebook groups and make 10 posts on high traffic Pinterest boards with 1,000,000 audience size.
Estimated delivery time: 8 business days.
Cost: $599
Important!
- Once the work is done we provide reports on the achieved results.
- Regardless of the chosen plan, the service is provided only in English.
- We make effective posts, but we can’t control users’ actions, so we can’t promise sales – even though many stores we provided with this service get great results.
- The Silver plan includes only creation of social media accounts and filling them with content, so the promotion of your website is not included.
- Please note that the Facebook Pixel setup is not included.
Cancellations and Refunds
Once the team starts to work on the service or the service is delivered, the service becomes non-refundable. However, you can cancel and refund the service before the team has started to work on the service. To do that, you should contact support@sellvia.com. The service is considered canceled once you receive a cancellation confirmation from a Sellvia customer support representative.
Brand Awareness & Promotion
Description of the service
The service includes the production of advertising materials and submitting them to engaged bloggers & influencers around the globe by our marketing team.
Estimated Delivery Time and Cost
Standard Pack
1 press release article that will promote your store on hundreds of vibrant news outlets like CBS, Fox, ABC, NBC + Google News.
2 guest posts with links to your store published on high-traffic sites and accounts relevant to your business niche.
Posts about your brand and/or products from Insta-bloggers with a total audience of 100,000 followers to reach potential buyers and build credibility and trust.
Estimated delivery time: 5 business days.
Cost: $990
Extended Pack
2 press release articles that will promote your store on hundreds of vibrant news outlets like CBS, Fox, ABC, NBC + Google News.
4 guest posts with links to your store published on high-traffic sites and accounts relevant to your business niche.
Posts about your brand and/or products from Instagram and Twitter bloggers with a total audience of 200,000 followers to reach potential buyers and build credibility and trust.
Estimated delivery time: 7 business days.
Cost: $1990
Premium pack
3 stellar press release articles that will promote your store on hundreds of vibrant news outlets like CBS, Fox, ABC, NBC + Google News.
6 guest posts with links to your store published on high-traffic sites and accounts relevant to your business niche.
Posts about your brand and/or products from Instagram, Twitter and TikTok bloggers with a total audience of 500,000 followers on each social media to reach potential buyers and build credibility and trust.
Estimated delivery time: 8 business days.
Cost: $2990
Important!
- Regardless of the chosen plan, the service is provided only in English.
- We make effective posts, but we can’t control users’ actions, so we can’t promise sales – even though many stores we promoted with this service get great results.
Cancellations and Refunds
Once the team starts to work on the service or the service is delivered, the service becomes non-refundable. However, you can cancel and refund the service before the team has started to work on the service. To do that, you should contact support@sellvia.com. The service is considered canceled once you receive a cancellation confirmation from a Sellvia customer support representative.
Promo Tools Bundle
Description of the service
The service includes installation, activation and setup of the following addons and plugins aimed at store promotion and increasing order value in your WordPress.org store with Sellvia:
Product Slideshow turns product featured images into a gallery slider with multiple pictures.
Purchase Upsell creates post-purchase offers and displays them on upsell pop-ups to boost your revenue.
Bulk Discounts applies bulk pricing discounts to any item or product variations
Upsell offers items that customers are likely to want as well.
Recent Sales Pop-Up generates pop-up notifications about hot purchases from other shoppers.
Abandoned Cart collects contact details of site visitors who were a step away from completing their purchase on your store and send them customisable reminders about their incomplete purchase.
Urgency offers a number of features to increase the feeling of urgency of your customers and urge them to complete the purchase without postponing it.
Product Bundle creates bundles of products that can go together and offers discounts when a bundle is purchased.
Estimated Delivery Time and Cost
Estimated delivery time: 1-2 business days.
Cost: $299
Important!
- We do not offer the Promo Tools plugins separately. These promo tools have proved to be the most effective in this particular combination, so we offer them only as a bundle only.
- We make your store’s full power-up – which increases the chance for sales significantly. However, we can’t control users’ actions thus we can’t guarantee sales – even though many stores we promoted with this service get great results.
- We can change the list of plugins included into the service. The changes do not affect the services ordered and completed before the changes are made.
Cancellations and refunds
Once the team starts to work on the service or the service is delivered, the service becomes non-refundable. However, you can cancel and refund the service before the team has started to work on the service. To do that, you should contact support@sellvia.com. The service is considered canceled once you receive a cancellation confirmation from a Sellvia customer support representative.
Email Marketing
Description of the Service
Email Marketing serves to follow your subscribers up via their emails. The emails are collected with a banner pop-up offering to get a welcome discount. Once potential customers leave their email, in their inbox, they receive a coupon ‘that expires in 24 hours’ which is very motivational to buy ASAP. Right after, email marketing will follow them up with special offers, gift & coupon policy setup, and also offering products from different categories (the number of follow-up emails depends on the plan).
Estimated Delivery Time and Cost
Silver (pop-up, coupon, 6 promo emails for two weeks’ email marketing campaign)
Estimated delivery time: 4 business days.
Cost: $199
Gold (pop-up, coupon, 12 promo emails for four weeks’ email marketing campaign)
Estimated delivery time: 6 business days.
Cost: $399
Platinum (pop-up, coupon, 24 promo emails for eighth weeks’ email marketing campaign)
Estimated delivery time: 8 business days.
Cost: $599
Important!
- Once you order one of the packages, our experts start working on it. When it’s completed, you’ll get a notification about the work done and step-by-step guides to setup the service into your store.
- We do not provide mailing lists for our customers. Selling mailing lists is not legal, so you’ll have to compile a mailing list yourself with the help of the subscription form and the popup that we’ll set up on your site. You can also include the email addresses of your existing customers.
- Please, note that we create effective emails and set up a cutting-edge lead generation system, but we can’t control users’ actions and make them subscribe or buy.
- Please check all your preferences before we start working on your order (we always ask our customers to fill in the form and let us know their preferences in detail).
Cancellations and Refunds
Once the team starts to work on the service or the service is delivered, the service becomes non-refundable. However, you can cancel and refund the service before the team has started to work on the service. To do that, you should contact support@sellvia.com. The service is considered canceled once you receive a cancellation confirmation from a Sellvia customer support representative.