Last updated: December, 2022

Please read these Terms of Use (“Terms”) carefully before using the https://sellvia.com website (the “Service”) and the Sellvia Plugin (Software) operated by Sellvia LLC. (“us”, “we”, or “our”) .

Your access to and use of the Service and Software is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service and Software.

By accessing or using the Service and Software you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

1. SUBSCRIPTION PLANS AND PAID SERVICES

Sellvia LLC may offer new subscription plans and may change them and their features from time to time. If you sign up for a subscription plan, you agree to the terms, conditions and limitations associated with them that are published on sellvia.com.

1.1. Sellvia Subscription with a Free Turnkey Store

Description of the Service

Sellvia subscription provides access to a Sellvia account where you can manage your subscription and monitor your orders and also provides you with a free turnkey store with access to thousands of products of the Sellvia Catalog available for import. The Sellvia plugin helps you place your orders at the Sellvia Fulfillment Center that will organize their delivery to your customers.

The subscription also includes a free turnkey store – a WordPress site with the Sellvia platform plugin and a hosting service.

The free turnkey store creation includes:

• Free domain name* (unless a premium or own domain is selected in the survey)
• Hosting
• One branded email address (support@your.domain)
• Access to Sellvia Catalog to import Sellvia products with reviews
• 50 random Sellvia products uploaded into your store by default
• Mailing service setup
• Basic SEO meta data

When filling in the survey for the free store, you can also add some additional paid services which are not part of the trial and will be charged immediately after submitting the survey.  The additional services may include:

• Paid theme
• Premium domain
• Product Сatalog Upgrade service (importing additional products into your store)
• Premium Products creation service (designing unique custom products for your store)
• Social Media Package service (creating social network pages for your store and providing the content to post on them for an agreed period of time)

The free turnkey store creation does not include:

• Paid theme installation
• Premium domain
• Product Сatalog Upgrade service (importing additional products into your store – see 2.2. Product Catalog Upgrade)
• Social Media Package service (creating social network pages for your store and providing the content to post on them for an agreed period of time – see 2.3. Social Media Packages)
• Promo Tools Service (installing addons that help to increase conversion rate on your site – see 2.5 Promo Tools Bundle)
• Other services

These tasks can be set up by the customer with the support guidance. Social pages creation can be ordered as a paid service.

Fee: $39 per month / $99 per month / $299 per month

Free trial: 14 days (since the store access details are provided)

Sellvia Plans

Sellvia has three plans to choose from: Basic, Advanced and Ultimate.

Sellvia Basic plan allows for 5,000 product maximum and comes with 4GB available server space – $39 per month.

Sellvia Advanced plan allows for 10,000 product maximum and comes with 10GB available server space – $99 per month.

Sellvia Ultimate plan allows for 20,000 product maximum and comes with 50GB available server space – $299 per month.

Plan Upgrade

A customer can upgrade the plan in Sellvia account -> Plans tab or by contacting Sellvia Support at support@sellvia.com. The plans are upgraded automatically once the customer uploads more products that the current plan allows. For example, if the customer uploads 5,001 products, their plan will be upgraded to Advanced automatically and they will get an invoice for the upgrade in the next billing period.

*Free Domain

The domain is provided free of charge, but after it expires, the prolongation of the domain is a customer’s responsibility. Once the domain expires, Sellvia will send you an invoice that will allow you to renew the domain. We guarantee that the domain will not expire for at least three months since the completion of the survey.

Own Domain

If you would like to have a free Sellvia site on your own domain, you should select any free domain in the survey and then reach out with a request to use your own domain to support@sellvia.com. Please purchase the domain in advance to use this option.

The stores with the own domain can only be built after the ns-records of your domain have been changed to the ones the support team provided to you in an email after your order for Sellvia pro has been placed and the changes get applied (it can take up to 48 h with some of the domain registrars), thus you can receive your turnkey store after more than one business day since the day of purchase. After the ns-records are changed successfully, it usually takes about one or two business days to move the store to the new domain and provide you with the store access details.

Hosting

The hosting meets all the needs of the site but has limited management options. The tasks that require access to the hosting settings are done via third-party plugins or by contacting support@sellvia.com.

The store and its hosting are provided as part of the offer as long as you have the Sellvia subscription active on your site.

If Sellvia Pro subscription is not renewed for longer than a week since the day of the due payment, your site data may be irreversibly deleted.

One Turnkey Store per one Sellvia Subscription

You can only have one Free Turnkey store connected to one Sellvia subscription. If you are interested in getting more than one store you would need to have more than one subscription. For instance, if you are planning on three Turnkey stores, you would need to have three active Sellvia subscriptions.

Incompatibility with Woocommerce

Sellvia platform plugin that is used for free turnkey stores is an e-commerce plugin, thus it cannot be used together with other e-commerce plugins (like WooCommerce, AliDropship, etc) or be substituted by such plugins in your free turnkey store. Installing and activating Woocommerce or Alidropship or third-party plugins / themes created for Woocommerce plugins in a Sellvia Pro turnkey site will likely result in a site error. We do not recommend doing that.

Changes in the store

The niche of the free turnkey store, its theme and domain can be chosen in a short survey that you complete after signing up. Once a store has been built and its access details sent to you, the store cannot be re-made with a different niche or theme. However, you can make the changes to your store theme, customization, settings, niche and choice of products to your liking on your own. If you would like to change the chosen domain, please write to us at support@sellvia.com.

Signing up

In order to subscribe, you need to provide your email and credit card details on the checkout page.
By providing these details and signing up, you agree to the present terms, confirm that you are aware that the Sellvia subscription is a recurrent payment that will continue automatically and authorize Sellvia subscription fee to be collected after the end of the trial from the card that you provided when signing up unless you notify us before the charge is made that you would like to cancel the subscription or unless you cancel your subscription yourself in your Sellvia account.

Trial

The free trial starts on the day when the store access details are granted to the subscriber during the free training session with the Sellvia consulting team or sent in an automated email. The store is built immediately after we get the survey with your preferences indicated.

If you have any questions concerning your access details or booking your free training session with our consultant, please contact support@sellvia.com.

Renewal of the Subscription

After the end of the free trial period, the subscription payment is charged automatically without additional notification or authorization from the card that you provided when subscribing. The subscriber takes the responsibility to have sufficient funds on the card necessary to renew the subscription by the payment due date.

Cancellation

You can cancel subscription or Renewing Paid Services at any time through your User Account. To cancel the account you need to go to My account à Plans à click on the three dots Options button and click on Unsubscribe and delete store.

Since the Free Turnkey Store is part of the subscription, it is also canceled when you cancel the Sellvia subscription.

When your Sellvia Subscription is canceled, your Sellvia account and balance become unavailable.

Refunds

Sellvia provides a full 100% refund of the latest Sellvia subscription payment within 30 days of the date of the payment only at the customer’s request sent to support@sellvia.com. Otherwise, by default, cancelling your subscription during the paid period means that the subscription stays active until the end of the paid period, and does not result in a refund.

If you are subscribed to a yearly plan, please note that the refund is provided at the customer’s request made within 30 days after the yearly payment charge. The yearly fee of the subscription used for longer than 30 days is not refunded.

If you are subscribed to a monthly plan, refunds for Sellvia monthly subscription payments are possible at the customer’s request.  Only the current period payment is liable for refund. We do not offer refunds for previous monthly payments.

Any additional services and the services ordered when subscribing to the Free Turnkey store are non-refundable.

Termination of Service

In case the subscription has not been paid on a due date, it becomes inactive immediately. After 7 days, Sellvia deactivates its hosting and deletes the Free Turnkey Store that is part of Sellvia Pro. The deleted Free Turnkey Store cannot be recovered.

Funds withdrawal

To withdraw your Sellvia Balance, you must meet certain requirements:

– Your Sellvia Pro subscription must be active and paid (not past due).

– All of your store’s orders must be processed.

– The minimum amount for withdrawal is $100.

You can initiate a withdrawal from your Dashboard page by clicking on the ‘Withdraw balance’ button and following the steps provided.

1.2. Paid Services

Certain Sellvia Services may require payment of specific fees as determined solely by Sellvia (“Paid Services” and “Fee(s),” respectively).

Sellvia will inform you of the current Fees, which you must pay directly to Sellvia via your Sellvia Dashboard when purchasing Paid Services. To access or use these Paid Services, all applicable Fees must be paid in advance.

Sellvia reserves the right to modify its Fees at any time and at its sole discretion.

All Fees paid directly to Sellvia are considered to be in U.S. Dollars, unless explicitly stated otherwise in writing by Sellvia. Where permitted by law (and unless Sellvia specifies otherwise in writing), all Fees are exclusive of taxes (including VAT, sales tax, goods and services tax, etc.), levies, or duties imposed by tax authorities (“Taxes”), and you are responsible for paying any applicable Taxes related to your use of Sellvia Services or any transactions or purchases you make. If Sellvia is required to collect or pay Taxes on the Fees you owe, such Taxes may be added to any outstanding Fees and will appear on your Invoice. We suggest checking for any additional fees that may be charged by third parties in relation to the purchase or renewal of Paid Services (such as international transaction fees, currency conversion fees, or charges from banks or credit card companies). Sellvia is not liable for any such additional costs.

If you buy Paid Services directly from Sellvia, by registering or submitting information for such services, you also authorize Sellvia to request and collect payment and service fees (or to initiate refunds, charges, or any other billing actions) from your payment provider or designated bank account. Sellvia may also make necessary inquiries to verify your payment account or financial details to ensure timely payment, including obtaining updated payment information from your payment, credit card, or bank account provider (e.g., updated expiry date or card number as provided by your credit card company).

You must maintain a stored credit card with Sellvia to pay for Paid Services purchased directly from Sellvia (“Stored Card”). You can identify your Stored Card by the last four digits displayed on your Account Settings Page.

2. SERVICES

2.1. SEO Packages

Description of the Service

The service offers search engine optimization that is aimed at attracting engaged visitors to your site. It includes search engine submissions, creating backlinks for your site, guest posting and product overviews, social and promo backlinks.

Estimated Delivery Time and Cost

Silver Plan

Estimated delivery time: 5 business days

Cost: $399

Gold Plan

Estimated delivery time: 7 business days

Cost: $699

Platinum Plan

Estimated delivery time: 8 business days

Cost: $999

Cancellations & Refunds

Once the team starts to work on the service or the service is delivered, the service becomes non-refundable. However, you can cancel and refund the service before the team has started to work on the service. To do that, you should contact support@sellvia.com. The service is considered canceled once you receive a cancellation confirmation from a Sellvia customer support representative.

 

2.2. Product Catalog Upgrade

Description of the service

The Product Catalog Upgrade Service adds a selected number of products (100, 200, 500, or 1000) from Sellvia Public Catalog to your store. By default, the products are added to the store connected to the email you made the service purchase with. If you want the products to be added to a different WordPress.org store with the Sellvia plugin, you should contact support@sellvia.com within an hour after completing the purchase.

Niches

The products added to a new turnkey store correspond to the niche of your Sellvia Pro store selected in the survey. The service provided for an existing store will include products closest to the niche of the store where the service is being delivered. If you would like the imported products to be of a different niche, you should contact support@sellvia.com within an hour after completing the purchase. If the current number of products in the niche is lower than the number of the products you ordered to be imported, the rest of the products will be added from the General Store niche.

When the products are added we use the default categories in the current preset that is being loaded. We do not create the categories different from the default ones as part of the service.

Estimated Delivery Time

Estimated delivery time of the service is one business day after the store is built and you receive its WordPress Dashboard access details. For customers with WooCommerce sites the service delivery time is increased to 5 business days after the moment of purchase / us receiving access details.

Cost

Adding 100 products: $29

Adding 200 products: $49

Adding 1000 products: $99

Cancellations & Refunds

Once the team starts to work on the service or the service is delivered, the service becomes non-refundable. However, you can cancel and refund the service before the team has started to work on the service. To do that, you should contact support@sellvia.com. The service is considered canceled once you receive a cancellation confirmation from a Sellvia customer support representative.

 

2.3. Social Media Packages

Description of the Service

Our experts create a fan page of your business on Facebook and accounts on Instagram, Pinterest. Then we fill them with content, and provide you with instructions on how to access these accounts.

By the time the social media accounts are handed over to you, you’ll already have some posts published there. The rest of the posts will be scheduled, so they’ll get published automatically every day in small portions (due to the anti-spam regulations of social networks).

It takes us from 3 to 12 business days to deliver this service, depending on the package you pick.

Estimated Delivery Time and Cost

Silver plan

Facebook page, Instagram, Pinterest accounts. 15 posts in your account covering one month of posting. The promotion on high-traffic Pinterest boards and in Facebook groups is not included.

Estimated delivery time: 8 business days

Cost: $199

Gold Plan

Facebook page, Instagram, Pinterest accounts. 30 posts in your account covering three months of posting. The promotion on high-traffic Pinterest boards is not included.

Estimated delivery time: 10 business days

Cost: $399

Platinum plan

Facebook page, Instagram, Pinterest accounts. 50 posts in your account covering five months of posting. We will post your website links on 100 real and popular Facebook groups and make 10 posts on high traffic Pinterest boards with 1,000,000 audience size.

Estimated delivery time: 12 business days

Cost: $799

Important!

• Once the work is done we provide reports on the achieved results.
• Regardless of the chosen plan, the service is provided only in English.
• We make effective posts, but we can’t control users’ actions, so we can’t promise sales — even though many stores we provided with this service get great results.
• The Silver plan includes only creation of social media accounts and filling them with content, so the promotion of your website is not included.
• Please note that the Facebook Pixel setup is not included.
• The Silver plan and the Gold plan include only creation of social media accounts and filling them with content, so the promotion of your website is not included.

Cancellations and Refunds

Once the team starts to work on the service or the service is delivered, the service becomes non-refundable. However, you can cancel and refund the service before the team has started to work on the service. To do that, you should contact support@sellvia.com. The service is considered canceled once you receive a cancellation confirmation from a Sellvia customer support representative.

 

2.4. Brand Awareness & Promotion

Description of the service

The service includes the production of advertising materials and submitting them to engaged bloggers & influencers around the globe by our marketing team.

Estimated Delivery Time and Cost

Standard Pack

1 press release article that will promote your store on hundreds of vibrant news outlets like CBS, Fox, ABC, NBC + Google News.
2 guest posts with links to your store published on high-traffic sites and accounts relevant to your business niche.

Posts about your brand and/or products from Insta-bloggers with a total audience of 100,000 followers to reach potential buyers and build credibility and trust.

Estimated delivery time: 5 business days

Cost: $990

Extended Pack

2 press release articles that will promote your store on hundreds of vibrant news outlets like CBS, Fox, ABC, NBC + Google News.
4 guest posts with links to your store published on high-traffic sites and accounts relevant to your business niche.
Posts about your brand and/or products from Instagram and Twitter bloggers with a total audience of 200,000 followers to reach potential buyers and build credibility and trust.

Estimated delivery time: 7 business days

Cost: $1990

Premium Pack

3 stellar press release articles that will promote your store on hundreds of vibrant news outlets like CBS, Fox, ABC, NBC + Google News.
6 guest posts with links to your store published on high-traffic sites and accounts relevant to your business niche.
Posts about your brand and/or products from Instagram, Twitter and TikTok bloggers with a total audience of 500,000 followers on each social media to reach potential buyers and build credibility and trust.

Estimated delivery time: 8 business days

Cost: $2990

Important!

• Regardless of the chosen plan, the service is provided only in English.
• We make effective posts, but we can’t control users’ actions, so we can’t promise sales — even though many stores we promoted with this service get great results.

Cancellations and Refunds

Once the team starts to work on the service or the service is delivered, the service becomes non-refundable. However, you can cancel and refund the service before the team has started to work on the service. To do that, you should contact support@sellvia.com. The service is considered canceled once you receive a cancellation confirmation from a Sellvia customer support representative.

 

2.5. Promo Tools Bundle

Description of the service

The service includes installation, activation and setup of the following addons and plugins aimed at store promotion and increasing order value in your WordPress.org store with Sellvia:

Product Slideshow turns product featured images into a gallery slider with multiple pictures.

Purchase Upsell creates post-purchase offers and displays them on upsell pop-ups to boost your revenue.

Bulk Discounts applies bulk pricing discounts to any item or product variations

Upsell offers items that customers are likely to want as well.

Recent Sales Pop-Up generates pop-up notifications about hot purchases from other shoppers.

Abandoned Cart collects contact details of site visitors who were a step away from completing their purchase on your store and sends them customisable reminders about their incomplete purchase.

Urgency offers a number of features to increase the feeling of urgency of your customers and urge them to complete the purchase without postponing it.

Product Bundle creates bundles of products that can go together and offers discounts when a bundle is purchased.

Requirements for the Promo Tools Bundle Service

The addons of the Bundle can only be installed in a WordPress store built with one of the plugins below:

• Sellvia platform (free turnkey stores) and one of the following themes: Rubens, El Greco, Frida, Da Vinci 2, Dali;
• Alidropship plugin and Alidropship original themes
• Woocommerce + Alidropship Woo with compatible themes

Estimated Delivery Time and Cost

Estimated delivery time: 1-2 business days

Cost: $399

Important!

• We do not offer the Promo Tools plugins separately. These promo tools have proved to be the most effective in this particular combination, so we offer them only as a bundle only.
• We make your store’s full power-up – which increases the chance for sales significantly. However, we can’t control users’ actions thus we can’t guarantee sales — even though many stores we promoted with this service get great results.
• The service does not include providing license keys or files of the addons to the customer. The addons are installed and activated on the customer’s site. If reinstallation of the addon is necessary, please contact support@sellvia.com.
• We can change the list of plugins included into the service. The changes do not affect the services ordered and completed before the changes are made.

Cancellations and Refunds

Once the team starts to work on the service or the service is delivered, the service becomes non-refundable. However, you can cancel and refund the service before the team has started to work on the service. To do that, you should contact support@sellvia.com. The service is considered canceled once you receive a cancellation confirmation from a Sellvia customer support representative.

 

2.6. Email Marketing Setup

Description of the Service

Email Marketing Setup serves to follow your subscribers up via their emails. The emails are collected with a banner pop-up offering to get a welcome discount. Once potential customers leave their email, in their inbox, they receive a coupon ‘that expires in 24 hours’ which is very motivational to buy ASAP. Right after, email marketing will follow them up with special offers, gift & coupon policy setup, and also offering products from different categories (the number of follow-up emails depends on the plan).

Estimated Delivery Time and Cost

Silver

Pop-up, coupon, 6 promo emails for two weeks’ email marketing campaign

Estimated delivery time: 4 business days

Cost: $199

Gold

Pop-up, coupon, 12 promo emails for four weeks’ email marketing campaign

Estimated delivery time: 6 business days

Cost: $399

Platinum

Pop-up, coupon, 24 promo emails for eighth weeks’ email marketing campaign

Estimated delivery time: 8 business days

Cost: $599

Important!

• Once you order one of the packages, our experts start working on it. When it’s completed, you’ll get a notification about the work done and step-by-step guides to set up the service into your store.
• We do not provide mailing lists for our customers. Selling mailing lists is not legal, so you’ll have to compile a mailing list yourself with the help of the subscription form and the popup that we’ll set up on your site. You can also include the email addresses of your existing customers.
• Please, note that we create effective emails and set up a cutting-edge lead generation system, but we can’t control users’ actions and make them subscribe or buy.
• Please check all your preferences before we start working on your order (we always ask our customers to fill in the form and let us know their preferences in detail).

Cancellations and Refunds

Once the team starts to work on the service or the service is delivered, the service becomes non-refundable. However, you can cancel and refund the service before the team has started to work on the service. To do that, you should contact support@sellvia.com. The service is considered canceled once you receive a cancellation confirmation from a Sellvia customer support representative.

 

2.7 The Sellvia Turnkey Site with Premium Products

Description of the Service

The service includes designing prints and creating digital print-on-demand products with these prints, adding keywords to improve the SEO of the products, and importing the products into a customer’s Amazon seller account and into the branded WordPress site with Sellvia (created or redesigned with the Dali theme from the customer’s existing Sellvia turnkey site), producing these products on demand and providing fulfillment of the orders (requires the Sellvia subscription).

Products:

• 100, 300 or 800 products*
• 10, 30 or 80 designs based on the same number of keywords*
• Product descriptions and images

Sales channels

• Import of the products into your Amazon account
• Import of the products into your branded WordPress site with Sellvia (created or redesigned with the Dali theme from the customer’s existing Sellvia turnkey site)

Sellvia subscription

• Silver, Gold and Platinum package include one year of Sellvia Pro subscription and a free branded WordPress store. It is necessary to renew the subscription after a free year to ensure that your WordPress site powered by Sellvia and Premium Products, remain on our database. Failure to do so will result in permanent removal of your website and Premium Products without the ability to restore them.

Requirements for the service

The service requires an active Sellvia subscription (Pro or Basic) to have access to your Premium products, importing them to Amazon and processing the orders for the Premium products.
The service requires an active verified Amazon account for the United states market with a Professional Selling plan.

Cost and Delivery

Silver package
Cost: $890
Delivery 10-15 business days.

Gold package
Cost: $2490
Delivery 15-20 business days.

Platinum package
Cost: $5990
Delivery 15-25 business days.

The term is calculated from the moment designs are approved by a client.

The Main Stages of the Service

Purchase

When you purchase the Service, you will be provided a roadmap that will have the steps of the service including the steps that will require your actions (i.e. selecting the designs and products, creating an Amazon account, etc.).  You will also be able to schedule a meeting with a manager with who can help you to make a choice of the designs if necessary.

Creating your Amazon account

The roadmap provides a guide that will describe steps necessary to create an Amazon account.  If you already have one, PLEASE USE THE EXISTING ACCOUNT and DO NOT CREATE A NEW AMAZON ACCOUNT.  After the account is created, notify support@sellvia.com when you created it and then when you provided us access necessary for importing the products.

Please note that Sellvia is not responsible for the results of the verification process on Amazon. Sellvia shall not be liable for your Amazon account suspension with the exception of cases related to Sellvia products.

Please note! To give Sellvia permissions to your Amazon Seller account to upload products on Amazon, you need to sign for Amazon Professional plan with a $39.99 monthly subscription fee. Once the Sellvia team uploads all the products on your Amazon Seller account, you can downgrade your plan to a free one.

Production

At this stage the designs are placed on the products, the team imports the products to your Amazon account and to your WordPress store with Sellvia (if you do not have a WordPress store, we can create a branded WordPress store with the Dali theme for you. If you have a Sellvia Pro site, we will redesign it with the Dali theme. You can also choose to only import products into your Amazon account and not to use the storeat all). Once the products are imported, your personal manager will email you the information and guides on further management of the orders in your stores.

GTINs

By default, the Premium products are uploaded to Amazon without GTINs or UPCs.
If Sellvia provided GTINs for your Premium products at the moment when you ordered the service, please note that the service does not include renewing the GTINs when they expire. (The GTINs are usually valid for one year). If your GTINs expired, you will either need to purchase your own GTINs for the Premium products or contact support@sellvia.com to have the products reimported under GTIN exemption.

Cancellations and Refunds

Once the customer has selected the products and prints in the roadmap, the team starts their work on the service and the service becomes non-refundable.

However, you can cancel and refund the service before the team has started to work on the service. To do that, you should contact support@sellvia.com. The service is considered canceled once you receive a written cancellation confirmation from a Sellvia customer support representative.

 

2.8. Premium Products for Etsy

Description of the Service

The service includes designing prints and creating products with these prints, assistance with importing the products into a customer’s Etsy account, producing these products on demand and providing fulfillment of the orders (requires Sellvia subscription)

Products:

• 100, 300 or 800 products
• 10, 30 or 80 designs
• 10 products to customize with the designs
• Product descriptions and images

Sales channels

• Import of the products into your Etsy account
• Import of the products into your Sellvia Pro at your request

Sellvia subscription

• Silver, Gold and Platinum package include one year of Sellvia Pro subscription and a free WordPress store. It is necessary to renew the subscription after a free year to ensure that your WordPress site powered by Sellvia and Premium Products, remain on our database. Failure to do so will result in permanent removal of your website and Premium Products without the ability to restore them.

Cost and Delivery

Silver package
Cost: $590

Delivery 8-10 business days.

Gold package
Cost: $1590

Delivery 10-12 business days.

Platinum package
Cost: $3990

Delivery 15 business days.

The term is calculated from the moment designs are selected by a customer in a roadmap.

The Main Stages of the Service

Purchase

When you purchase the Service, you will receive an email with a roadmap that will show you the steps of the service to complete. The steps will include selecting the designs, creating an Etsy account and providing access details to the Sellvia team. You will also be assigned a manager who can consult you on what products and designs you might prefer.

Selecting a set of products and designs

The minor changes to the designs are possible till the start of the uploading of the products to your Etsy account.  These changes can be discussed through communication with your manager or the Sellvia support team at support@sellvia.com.

Important!  Once the products and designs are selected and confirmed, the service becomes non-refundable.

Creating your Etsy account

The roadmap provides a guide that describes the steps necessary to create an Etsy account. After your account is created, please notify support@sellvia.com and  provide us the account access details necessary for importing the products.

Please note that Sellvia is not responsible for the results of the verification process on Etsy. Sellvia shall not be liable for your Etsy account suspension, except for the cases related to the Sellvia products.

Production

At this stage, the designs are placed on the products and the manager imports the products to your Etsy account and to your WordPress store with Sellvia (if you have any).  Once the products are imported, you will receive an email with the recommendations and guides on further management of the orders in your stores.

Free Service of Adding the Products to Pinterest

This service is offered in addition to Premium Products for Etsy.  It is a free promotional service. We will publish posts about your Premium Products on our high-traffic Pinterest board, visited by thousands of Pinterest users per month. This will help you present your products to a vast audience and get additional traffic.

Cancellations and Refunds

Once the customer has selected the products and prints in the roadmap, the team starts their work on the service and the service becomes non-refundable. However, you can cancel and refund the service before the team has started to work on the service.

 

2.9. Marketing Package

Description of the product

The Marketing Package is a digital marketing guide with marketing materials for a selection of products from Sellvia Public Catalog that you can import into your store.

The marketing materials include texts and videos in formats suitable for popular social media that can be used in promoting the store. The materials are grouped into several popular categories that are offered in Sellvia free turnkey stores.

How do I access the Marketing Package?

Once you complete the order for the package at the checkout, you will receive the email with the marketing guide and materials compiled in a pdf document. In the document, the marketing materials are provided with links to their online storage.

How many products are included in the Package?

Each category has materials for 5 -15 products (about 60 products in total in all the available categories).  There are texts and one video for each product included in the package.  For some categories, there are videos for a collection of products showing several products in one video.

How do I use the package?

Please read the guide in the document you receive and click the links for the materials you plan to use to download the text file and videos to your device and then use them to create ads in social media ad campaigns or posts.

Will I find materials for my Premium products package?

The package only has materials for a selected number of products in the Sellvia Public catalog.  The package does not include any materials for Premium products.

Can I choose which products the package will include?

The products in the package are preselected, you will get access to all the products in the package.  If you do not have the products from the package in your store, you can freely import them into your store from the catalog. However,  if you were looking for materials for a particular product in your store, you will not find materials for the product in the pack if this product is not a part of the package.

Estimated Delivery Time

Estimated delivery time of the service is one business day after you order the package.

Cost

$190

Cancellations & Refunds

As marketing materials are provided in the form of a digital document that cannot be fully returned once received by a customer, the product is not liable for refund.

 

2.10. Amazon Package

Description of the service

The Amazon Package allows importing the Sellvia public catalog productsselected by Sellvia from your free dropshipping store (or available to import to your store) to an Amazon seller account in bulk.

The Amazon Package includes a digital guide (that covers creating an Amazon account, setting it up, uploading products with feeds and promoting them) and files of the feeds with the products. The feeds are grouped by niches and correspond to the presets of the products that are installed to turnkey stores.

How do I access the Amazon Package?

Once you complete the order for the package at the checkout, you will receive the email with the link to the Amazon account set up and promotion guide and links to the feeds compiled in a PDF document. You can download the files of the feeds, clicking the links in the document.

How do I use the package?

Please read the guide in the document you receive and click the links for the feeds you plan to use to download the feed file to your device, and then use the file to upload the products into your Amazon Seller account.

Can I choose which products the package will include?

The products in the feeds are preselected. If you do not have the products from the package in your store, you can freely import them into your store from the catalog. However, some of the catalog products are not covered by the feeds.

Can I have a feed for those public products I choose?

The package does not include a service of creating a custom feed for your custom selection of products from Sellvia catalog.

Estimated Delivery Time

One business day. The email with the package is sent to you right after the purchase of the package. Please check your email inbox. The email can get into your spam folder, please check the spam if you do not find the email in the inbox. If you haven’t received the email within a few hours after the purchase, please contact support@sellvia.com and we will provide you with the guide.

Cost

$399

Cancellations & Refunds

As the guide and feeds are provided in the form of a digital document that cannot be fully returned once received by a customer via email/link, the product is not liable for refund.

 

2.11. Deposit

Deposit allows customers to have their orders processed either automatically or semi-automatically. Upon the placement of any new order on a Sellvia website (and if autopayment is set to on in your Sellvia account) or Amazon account, the deposit is deducted automatically while Sellvia is responsible for processing and shipping orders.

Refund and cancellation policy

We offer refunds for the unused portion of the deposit. For any circumstance wherein part of the deposit has been used, we can only supply a refund equaling the balance of the deposit. The portions of the deposit spent on an order are only liable to Sellvia orders refund policy.

2.12. Ecommerce SEO Articles

Description of the Service

The team creates and published an SEO article incorporating links to your products on a popular Sellvia’s blogging platform. Such SEO articles serve to improve search engine rankings of your site and generate backlinks – signals to search engines about your site’s noteworthiness. The more backlinks you have, the more visible the products will be on search engine results pages, and the higher awareness about your brand and traffic on your site is.

Estimated Delivery Time and Cost

Estimated delivery time: 1-3 business days
Cost: $2.99

Important!
Regardless of the language of your site, the service is only provided in English.
We make effective SEO articles, but we can’t control users’ actions, so we can’t promise sales — even though many stores we promoted with this service get great results.
Please check all your preferences before we start working on your order (you’re asked to provide them after the checkout).
The Ecommerce SEO Articles are published on our platform. We do not publish them on our customers’ site blogs – but you can feel free to copy your SEO article from our platform and place it on your site.

Cancellations and Refunds

Once the team starts to work on the service or the service is delivered, the service becomes non-refundable. However, you can cancel and refund the service before the team has started to work on the service. To do that, you should contact support@sellvia.com. The service is considered canceled once you receive a cancellation confirmation from a Sellvia customer support representative.

 

2.13. The Sellvia Turnkey Site with Premium Promotion Packages

Description of the Service

The service includes importing best-selling products from the Sellvia catalog as well as branded Owleys* products onto a customer’s WordPress site with the Sellvia plugin (a.k.a. Sellvia Turnkey site),  created by Sellvia in accordance with the customer’s niche and theme choice, and providing fulfillment of orders (requires the Sellvia subscription). Apart from the products, the service includes creation and adding unique promo-articles to the Sellvia website as well as the corresponding number of profit-oriented keywords for SEO-articles. As a free bonus products can also be imported to a customer’s Amazon seller account.

The service includes:

Products

• 50, 200, 500 or 1000 products from the Sellvia catalog
• 0, 50, 100, 150 best-selling Sellvia products
• branded Owleys products
• Product descriptions and images

Unique promo articles

• 15, 30, 100 or 250
• 15, 30, 100 or 250 profit-oriented keywords

Sales channels

• Import of the products into your branded WordPress site with Sellvia (created in accordance with the customer’s niche and theme choice)
• Free bonus: import of the best-selling products to your Amazon Seller account for Silver and above plans

Premium-level store upgrade

• Professional logo design, custom SEO meta description, mobile-friendly design for Silver and above plans

Marketing

• Marketing guide

Sellvia subscription

• Silver, Gold and Platinum plans include one year of Sellvia Pro subscription and a free branded WordPress store.

Requirements for the service

The service requires an active Sellvia subscription (Pro or Basic) to have access to your products, importing them to Amazon and processing the orders for products.
To provide a free bonus of uploading products to Amazon, the service requires an active verified Amazon account for the United states market with a Professional Selling plan (39.99/month).

Cost and Delivery

Bronze package
Cost: $490

Delivery: 5-7 business days

Silver package
Cost: $890
Delivery 7-10 business days.

Gold package
Cost: $2490
Delivery 10-13 business days.

Platinum package
Cost: $5990
Delivery 15-18 business days.

The delivery period is calculated from the moment products are uploaded to a customer’s website.

The Main Stages of the Service

Purchase

When you purchase the Service, you will be provided with a roadmap that will have the steps of the service including the steps that will require your actions (i.e. choosing your Sellvia store, creating an account with Namecheap, creating Amazon account, etc.). You will also be able to schedule a meeting with a manager who will walk you through the steps so that you can provide the necessary information.

Creating your Amazon account

The roadmap provides a guide that will describe steps necessary to create an Amazon account.  If you already have one, PLEASE USE THE EXISTING ACCOUNT and DO NOT CREATE A NEW AMAZON ACCOUNT.  After the account is created and the Amazon store name is added to the Roadmap, you’ll be contacted by your manager or a Sellvia support agent and provided the instructions on how to grant access to Sellvia. Once the access and all necessary permissions have been granted, Sellvia will upload products to your Amazon account.

Please note that Sellvia is not responsible for the results of the verification process on Amazon. Sellvia shall not be liable for your Amazon account suspension, except for cases related to Sellvia products.

Please note! To give Sellvia permissions to your Amazon Seller account to upload products on Amazon, you need to sign up for Amazon Professional plan with a $39.99 monthly subscription fee. Once the Sellvia team uploads all the products to your Amazon Seller account, you can downgrade your plan to a free one.

Cancellations and Refunds

Once a Sellvia store is transferred to a customer (the customer received the access details), the Promotion Premium Package service is not liable for a refund.

However, the service can be refunded before the team has created a store.

In case Premium Promotion Package service was purchased apart from the subscription to the Sellvia website and doesn’t include it as part of the service, however the customer owns a WordPress website powered by Sellvia or AliDropship plugin, the service can be refunded before the products are uploaded to the customer’s website.

To request a refund, you should contact support@sellvia.com. The service is considered canceled once you receive a written cancellation confirmation from a Sellvia customer support representative.

*OWLEYS RESELLING RULES & REGULATIONS 

The following Owleys Reselling Rules & Regulations are implemented with the purpose of protecting the rights and regulating the obligations of its Resellers rather than restraining their independent business activities.

It is the responsibility of each Reseller to:

1. read, understand, adhere to, and ensure that they are aware of and operating under the most current version of the Rules & Regulations;
2. update their contact details and correspondence/email addresses as the Company will send communications to the Reseller’s last known address as stored in its database.

Each Reseller agrees that the relationship between a Reseller and the Company is entirely contractual. Accordingly, the Company will not recognize any claim by a Reseller that the relationship is or has been quasi-contractual, has arisen by implication from any continuing practice or course of action, has been verbally authorized by any employee of the Reseller in contradiction of the Rules & Regulations or policy, or is otherwise implied in fact or in law.

The following are the Owleys Resellers’ Rules & Regulations in their present form and as amended by the Company from time to time without prior notice and constitute part of the contract between the Company and the Reseller. 

• Eligibility to Become a Reseller 

1. Any individual who is of legal age having an AliDropship subscription can apply to be the Owleys Supplier.
2. The Company reserves the right to reject any application without assigning any reason whatsoever.
3. A Reseller must not be an existing agent, representative, employee or spouse of an employee of the Company.

• Rectification Procedure for Violation of the Rules & Regulations 

Violation of the Rules & Regulations is a serious issue and constitutes a breach of contract by the Reseller. It can cause a negative impact not only on the business of the independent Resellers involved but also of others. At the same time, it may cast a dishonorable image and negative impression on the Company, its Resellers, business partners, officers, and agents of the general public or media.

The Company provides guidance in rectifying any violation and when the severity of the situation warrants, it shall take appropriate action against the Resellers involved. In the event of a violation, the following procedure shall be observed:

1. Upon any violation of the Rules & Regulations, a complaint has to be lodged immediately with the Company. The complainant should contact the Company directly through the contact details provided on the official website (https://owleys.com/), giving details pertaining to the nature of the alleged violation.
2. Upon receiving the complaint, the Company shall notify the Reseller concerned, demanding a swift response and giving the opportunity to explain themselves regarding the alleged violation.
3. In the event the Company finds that the information provided by both the complainant and the Reseller concerned is incorrect, the Company reserves the right to request more details from either party.
4. Upon securing all details pertaining to the alleged violation as claimed by the complainant, the Company fixes a warning for the Reseller.
5. If the Company is convinced that the only way to rectify the established violation is to suspend or terminate the reselling agreement, it shall inform the Reseller concerned about its decision by letter or email. In the event of a suspension, the letter/email shall state a brief description of the complaint lodged against the Reseller, in addition to spelling out the necessary steps in rectifying his/her behavior as well as the deadline for their compliance.
6. Recurrence of the violation or failure of the Reseller to correct the violation within the established time limit leads to the termination of the reselling. In this case, the Сompany shall notify the Reseller of its decision by letter or email.
7. The Company reserves the right to take necessary actions against the terminated Reseller and demand any compensation for damages and legal costs incurred, if any.
8. The Company reserves the right to amend or change any part of the above procedure when necessary without giving prior notice.
9. The legally married couple that registered as Resellers, if either party violates the rules, both shall be penalized to avoid any fraudulent case.

• Brand Representations Rules

1. Resellers shall present the Company’s products truthfully and follow the Owleys brand values. The Resellers shall not disseminate or spread any inaccurate and untruthful information related to the Company and its products.
2. Resellers shall not make claims on any of the Company’s products other than those found on the Company’s official website (https://owleys.com/). If the reputation of the Company is damaged for this reason, the Reseller concerned will be held responsible for all costs or damages arising from such action. Furthermore, they shall not bind or commit the Company to any settlement related to such costs or damages.
3. All statements regarding product description and use must conform to the written policies of the Company stated on its official website (https://owleys.com/).

• Pricing & Listing Regulations

1. Resellers are not allowed to under-price any product of the Company for the purposes of gaining higher profits or promoting sales. All products of the Company shall be sold at a price not lower than its Retail Price indicated on the official website of the Company (https://owleys.com/). No Reseller is allowed to lower the price of any product.
2. When selling on marketplaces, Resellers shall create their own listings and are not allowed to use the listings of the Company or other Resellers.

• Advertising and Use of Name

1. Resellers shall not advertise the Company’s products without the prior written consent of the Company except by use of the exact materials used by the Company.
2. Apart from materials that the Company officially published, a Reseller should not use the name of the Company, the Company’s logo and/or any other representation of the Company without prior approval of the Company.
3. Upon expiration, suspension/termination of the reselling, the affected Reseller shall remove and discontinue the use of all the Company’s signs and/or any other representations and shall not use any name, sign, label, stationery, products name, copyrights, designs and/or any printed material related to any of the Company’s products.
4. Resellers may not register or use any of the Company’s name(s), trademark(s), logo(s) or product name(s) in any website, URL (Uniform Resources Locator) address, Domain name, electronic media advertising or other forms of advertisement.

• Waiver 

Failure to enforce or to require the performance at any time of any one of the provisions of these Rules & Regulations shall not be construed to be a waiver of such provision, and shall not affect either the validity of these Rules & Regulations or any part hereof or the right of any party thereafter to enforce each and every provision in accordance with the terms of these Rules & Regulations.

Any waiver by the Company can and shall only be effected in writing by the authorized personnel of the Company.

• Changes and/or Amendments

A Reseller shall comply with the Rules & Regulations of the Company and any amendment made by the Company from time to time provided that such amendment has been published on the Company’s official website (https://owleys.com/) or otherwise notified to the Reseller.

 

2.14. High-Ticket Dropshipping Products

Description of the Service

The service includes importing high-ticket products from the Sellvia catalog into a customer’s WordPress site with the Sellvia plugin (a.k.a. Sellvia Turnkey site), created by Sellvia and providing fulfillment of orders (requires the Sellvia subscription). The package also includes a number of promo articles published on customer’s website. As a free bonus products can also be imported to a customer’s Amazon seller account within Platinum package.

The service includes:

Products

• 200, 500 or 1000 products from the Sellvia catalog
• Product descriptions and images

Promo articles

• 10, 30, 100, 250 promo articles published on customer’s website with the corresponding number of keywords

Sales channels

• Import of the products into your branded WordPress site with Sellvia (created in accordance with the customer’s niche and theme choice)
• Free bonus: import of the selected high-ticket products to your Amazon Seller account for the Platinum plan

We reserve the right to adjust the prices of our products at any time, without prior notice, due to market conditions, currency fluctuations, changes in costs, or any other reasons. The price you pay for your order will be the price in effect at the time you place your order. However, if the price of the product you ordered changes before we ship it to you, we will send you an updated invoice with the difference amount. You will have the option to pay the difference amount or to cancel your order. If you choose to pay the difference amount, we will process your order as soon as we receive your payment. If you choose to cancel your order, we will issue you a full refund within 10 business days.

Requirements for the service

To provide a free bonus of uploading products to Amazon, the service requires an active verified Amazon account for the United states market with a Professional Selling plan ($39.99/month).

In order to upload the products to the store it is necessary to have an active Sellvia Regular or Pro subscription.

Cost and Delivery

Bronze package
Cost: $490

Delivery: 7 business days.
Includes: 50 products from Sellvia catalog and 10 Promo articles

Silver package
Cost: $890

Delivery: 8 business days.
Includes: 200 products from Sellvia catalog, 30 Promo articles and a feed with 50 products for Amazon

Gold package
Cost: $2490

Delivery 9 business days.
Includes: 500 products from Sellvia catalog, 100 Promo articles a feed with 75 products for Amazon

Platinum package
Cost: $5990

Delivery 10 business days.
Includes: 1000 products from Sellvia catalog, 250 Promo articles and import of 100 products to your Amazon Seller account

Please note that the delivery time does not include uploading of products to your Amazon account as part of the Platinum package, as this is a complimentary bonus.

The Main Stages of the Service

Purchase
When you purchase the Service, you will be provided with a roadmap that will have the steps of the service including the steps that will require your actions (i.e. choosing your Sellvia store, creating an Amazon account).

Store upload
By default, products are uploaded to the Turnkey store you have with Sellvia. If you want the products to be uploaded to a different compatible store instead, you need to inform support@sellvia.com and provide valid access details within 24 hours after purchase. The products can only be uploaded to compatible WordPress stores.

Promo articles

Sellvia writes a number of promo articles for your store and adds them to the blog section of your store. The articles contain keywords for a product selected by Sellvia team.

Please note that if you remove the product that the article is written for, the links will stop working.

Creating your Amazon account
All of the plans except for Bronze include the guide that will describe steps necessary to create an Amazon account as well as the product feed. If you already have a seller account with Amazon, PLEASE USE YOUR EXISTING ACCOUNT and DO NOT CREATE A NEW AMAZON ACCOUNT.  

The Silver and Gold plans do not include uploading products on Amazon by the Sellvia team.

The Platinum package includes the option to upload products. Once you have created an Amazon seller account and added the Amazon store name to our Roadmap, your manager or a Sellvia support agent will reach out to you with instructions on how to grant access. Once the access and all necessary permissions have been granted, Sellvia will upload products to your Amazon account.

Please note that Sellvia is not responsible for the results of the verification process on Amazon. Sellvia shall not be liable for your Amazon account suspension, except for cases related to Sellvia products.

Please note! To give Sellvia permissions to your Amazon Seller account to upload products on Amazon, you need to sign up for Amazon Professional plan with a $39.99 monthly subscription fee. Once the Sellvia team uploads all the products to your Amazon Seller account, you can downgrade your plan to a free one.

Cancellations and Refunds

Once high-ticket products are uploaded to your website, the service is not liable for a refund.

However, the service can be refunded before the products are uploaded to the website.

To request a refund, you should contact support@sellvia.com. The service is considered canceled once you receive a written cancellation confirmation from a Sellvia customer support representative.

 

2.15. Products

Some of our products (e.g., furniture) are not available for immediate shipment; they require a lengthy and complex process that can take 3 weeks or more.

We reserve the right to adjust the prices of our products at any time, without prior notice, due to market conditions, currency fluctuations, changes in costs, or any other reasons. The price you pay for your order will be the price in effect at the time you place your order. However, if the price of the product you ordered changes before we ship it to you, we will send you an updated invoice with the difference amount. You will have the option to pay the difference amount or to cancel your order. If you choose to pay the difference amount, we will process your order as soon as we receive your payment. If you choose to cancel your order, we will issue you a full refund within 10 business days.

 

2.16. Premium Promotion Articles Subscription

These Terms of Service (“Terms”) govern your subscription to the Premium Promotion Articles service (“Service”) provided by Sellvia. By subscribing to the Service, you agree to be bound by these Terms.

Subscription Plans:

• Silver Plan: Includes access to 30 articles monthly.
• Gold Plan: Includes access to 100 articles monthly.
• Platinum Plan: Includes access to 250 articles monthly.

Trial Period:

• All subscribers are entitled to a 30-day trial period upon subscription to any plan.
• During the trial period, subscribers have full access to the chosen plan’s benefits.

Subscription Charges:

• The subscription charges will be billed monthly.
• The charges are non-refundable once the articles are accessed or added to the store.
• Subscription charges may vary depending on the chosen plan.

Payment and Billing:

• Payment for the subscription will be automatically charged to the payment method provided during registration.
• Subscription charges will be billed on a recurring monthly basis unless canceled by the subscriber. To cancel the subscription, contact support@sellvia.com. The subscription can be considered canceled after you receive a written confirmation from Sellvia support.

By subscribing to the Premium Promotion Articles service, you acknowledge that you have read, understood, and agree to abide by these Terms. If you do not agree with any part of these Terms, please do not subscribe to the Service.

 

2.17. Dropshipping product packages

Service Description

The Dropshipping Product Packages Service provides a curated selection of exclusive products from the Sellvia Catalog, tailored to the niche of the corresponding package. By default, these products will be added to the store associated with the email used for the service purchase. If you wish to have the products added to a different WordPress.org store with the Sellvia plugin, please contact support@sellvia.com within one hour of completing your purchase.

Package Types

The Dropshipping Product Packages include the following options:

• 1,000 Best-Sellers for 2024
• Love-themed Best-Sellers
• 100 Products for Republicans
• 100 Products for Democrats
• May 2024 Best-Sellers
• High-Ticket Hits for May 2024
• 200 Fashion Hits Collection for Summer 2024: $99
• 500 Fashion Hits Collection for Summer 2024: $199
• 1,000 Fashion Hits Collection for Summer 2024: $399
• 1,000 Summer 2024 Best-Sellers

Estimated Delivery Time

The estimated delivery time for the service is 3-7 days from the date of purchase.

Cost

• 1,000 Best-Sellers for 2024: $202.4
• Love-themed Best-Sellers: $399
• 100 Products for Republicans: $119
• 100 Products for Democrats: $119
• May 2024 Best-Sellers: $99
• High-Ticket Hits for May 2024: $399
• 200 Fashion Hits Collection for Summer 2024: $99
• 500 Fashion Hits Collection for Summer 2024: $199
• 1,000 Fashion Hits Collection for Summer 2024: $399
• 1,000 Summer 2024 Best-Sellers: $99

Cancellations & Refunds

The service becomes non-refundable once the team begins adding products to your website or upon delivery of the service. However, you may cancel and request a refund before the team starts working on the service. To do so, please contact support@sellvia.com. The service is considered canceled once you receive a cancellation confirmation from a Sellvia customer support representative.

 

2.18. Custom Product Package

Service Description

The Custom Product Packages Service provides a selection of products ready to sell from the Sellvia Catalog, tailored to the niche selected by a customer. By default, these products will be added to the store associated with the email used for the service purchase. Should you require the addition of products to a different WordPress.org store using the Sellvia plugin, please promptly contact support@sellvia.com or your designated business growth manager.

Custom Product Package Service Includes:

• 50/100/250 products ready to sell for the Basic, Ultimate, and Supreme plans, respectively
• Niche research
• High-quality product pages
• Automated order processing (*Available with deposit)
• Worldwide shipping
• 10/20 SEO articles for the Ultimate and Supreme plans, respectively

Cost and Delivery

Basic Package

• Cost: $199
• Delivery: 5 business days
• Includes: 50 products from the Sellvia catalog

Ultimate Package

• Cost: $349
• Delivery: 7 business days
• Includes: 100 products from the Sellvia catalog, 10 SEO articles

Supreme Package

• Cost: $699
• Delivery: 10 business days
• Includes: 250 products from the Sellvia catalog, 20 SEO articles

Cancellations & Refunds

The service becomes non-refundable upon the completion of the survey. However, you may cancel and request a refund prior to submitting your survey. To do so, please contact support@sellvia.com. The service is considered canceled once you receive a cancellation confirmation from a Sellvia customer support representative.

 

2.19. Custom Store Package

Service Description

The Custom Store Packages Service provides a store built on the Sellvia platform with a premium domain name and filled in with products tailored to the niche selected by a customer. The work on the service starts after a customer completes the survey where a niche, a template, a logo style and a domain are to be chosen.

Custom Store Service Includes:

• 50/100/250 products ready to sell for the Basic, Ultimate, and Supreme plans, respectively
• Niche research
• Premium domain name
• Sellvia platform
• High-quality product pages
• Automated order processing (*Available with deposit)
• Worldwide shipping
• Payment gateways
• 10/20/50 SEO articles for the Basic, Ultimate and Supreme plans, respectively
• On-page SEO
• Social pages logos: Facebook logo for the Basic plan, Facebook, Instagram, Pinterest logos for the Ultimate and Supreme plans
• 3 months of the social media posts supply for the Supreme plan
• Unique mobile-friendly design
• Unique logo
• Premium store theme for the Ultimate and Supreme plans
• Promo video for homepage for Supreme plans

Cost and Delivery

Basic Package

• Cost: $490
• Delivery: 5-10 business days

Ultimate Package

• Cost: $890
• Delivery: 10-15 business days

Supreme Package

• Cost: $2,890
• Delivery: 10-20 business days

Cancellations & Refunds

The service becomes non-refundable upon the completion of the survey. However, you may cancel and request a refund prior to submitting your survey. To do so, please contact support@sellvia.com. The service is considered canceled once you receive a cancellation confirmation from a Sellvia customer support representative.

 

2.20. Dashboard Services

Overview

The Sellvia Dashboard serves as your personal account area, providing key information about your business, including details on the services, product packages, and tools you’ve purchased.

Access to the Dashboard

You can access the Sellvia Dashboard while your subscription is active. If you choose to cancel your subscription, access to your Dashboard will be disabled.

Services Offered

The Sellvia Dashboard provides access to a variety of premium services, including but not limited to:

• Promotional services
• Dropshipping product packages
• Marketing tools
• Paid domains
• Themes

All services are available for purchase via one-click payments. By purchasing these services, you agree to comply with our Terms of Service.

Refund and Cancellation Policy

Services purchased through the Dashboard are eligible for a refund within 30 days of the purchase date. For refund requests made within 7 days of the purchase, a full refund will be issued. For requests made between 8 and 30 days post-purchase, a 30% service fee will be retained. To request a refund, please contact us at support@sellvia.com.

 

3. LINKS TO OTHER WEBSITES

Our Service may contain links to third-party web sites or services that are not owned or controlled by Sellvia LLC.

The Sellvia company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Sellvia company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

 

4. RE-USE

Sellvia LLC allows the subscribers to use Sellvia products, images, videos, promo materials, product descriptions, and free marketing materials on their and third-party websites at their discretion.

 

5. RESTRICTIONS

Prohibition on Reverse Engineering, Decompilation, and Disassembly. You may not reverse engineer, decompile, or disassemble the Software provided as part of Sellvia subscription or its services in any way without the written permission of Sellvia company.

 

6. SELLING SELLVIA PRODUCTS ON OTHER PLATFORMS

Our retailers are permitted to sell Sellvia products on third-party marketplaces such as:

Amazon

Etsy

eBay

Walmart

Wish

Groupon

Faire

Important!

• The only exception are the products tagged “made in USA”. If we learn that a retailer has posted US-manufactured Sellvia products on third-party marketplaces included but not limited to the listed above, we reserve the right to remove the merchant’s Sellvia account immediately.

 

7. TERMINATION

Without prejudice to any other rights, the Sellvia company may terminate these Terms if you fail to comply with the terms and conditions of these Terms. In such an event, you must destroy all copies of the Software.

 

8. COPYRIGHT

The Software provided as part of the Sellvia subscription is owned by the Sellvia company, and is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. The Software is licensed, not sold, to You for use solely subject to the terms and conditions of these Terms.

 

9. LIMITED WARRANTY

THE SOFTWARE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL THE AUTHOR or AUTHORS BE LIABLE TO YOU FOR ANY DAMAGES, INCLUDING INCIDENTAL OR CONSEQUENTIAL DAMAGES, ARISING OUT OF THE USE OF THE SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU ACKNOWLEDGE THAT YOU HAVE READ THIS LICENSE, UNDERSTAND IT AND AGREE TO BE BOUND BY ITS TERMS AS THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN US, SUPERSEDING ANY PROPOSAL OR PRIOR AGREEMENT, ORAL OR WRITTEN, AND ANY OTHER COMMUNICATIONS BETWEEN US RELATING TO THE SUBJECT MATTER OF THIS LICENSE.

 

10. LIMITATION OF LIABILITY

IN NO EVENT SHALL SELLVIA OR ITS SUPPLIERS BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OF ANY KIND ARISING OUT OF THE DELIVERY, PERFORMANCE, OR USE OF THE SOFTWARE, EVEN IF SELLVIA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ALL LEGAL ISSUE SHOULD BE JUDGED BY THE COURT INDICATED BY SELLVIA.

 

11. GOVERNING LAW

These Terms shall be governed and construed in accordance with the laws of the United States of America, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

 

12. CHANGES

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new terms, please stop using the Service.

 

13. CONTACT US

If you have any questions about these Terms, please contact us support@sellvia.com.