How Sellvia Helped Our Dropshipping Store Grow By 18 Times In 4 Months

by Olga Lavrinovich,

Meet our most successful self-owned dropshipping store! A few months ago, the team started using Sellvia actively, and that’s how the store’s performance has skyrocketed.

Our company owns a number of dropshipping stores including the one we’re discussing today. This store was built around useful products for car owners: organizers, accessories, repair and cleaning tools, etc. The team decided to sell the goods on the US market, because it’s one of the most promising markets with a large number of potential buyers. And almost every American has a car.

The store was a success, but the team wanted to raise its growth rate somehow. And that’s when they started testing Sellvia and shipping goods from the Sellvia Fulfillment Center in the US. That’s how the store performance changed after just a few months: let’s see how Anna, the store’s leading Marketing expert, describes the experience!

More orders from customers

First of all, we saw a rise in the number of orders – from 373 in August to 6,413 in the 30 days of using Sellvia (Nov 21 – Dec 21).

Comparison of number of orders on our dropshipping store after joining Sellvia.

Previously, shipping could take up to several weeks, and some people refused to place orders hoping to find a similar online store with faster delivery. But now that shipping takes 1-3 business days for the US customers, our store visitors are more willing to buy.

As a result, the store’s revenue rose by 1,725%!

The revenue of The Auto Merch changed after we started selling goods from Sellvia.

More purchases from ads

Faster shipping also affected advertising. After the team started using Sellvia, they saw more positive comments from previous buyers. Such feedback works as a social proof showing that you can trust the store. As a result, the efficiency of our ads improved. For example, the revenue from Facebook and Instagram advertising increased from $5,854 to $241,116.

The revenue from Facebook and Instagram ads raised with Sellvia’s products.

Fewer refunds

The number of refunds on our dropshipping store dropped from 1.34% to 0.6%. In most cases, customers ask for refunds because of long shipping time or poor quality of the products. Unfortunately, when you dropship from China, you can’t control the quality of the goods you sell. And there’s little you can do about shipping times.

But now Sellvia’s team thoroughly checks every item they receive from suppliers. As a result, customers have almost nothing to complain about. Even those buyers, who asked for refunds in the last 30 days, did it simply because their products didn’t match their cars.

The average order value increased

The average order value is how much money a single client spends on a single order. In other words, the higher this parameter is the more revenue you get from each customer. But there’s another reason why it’s important.

Most traffic comes to the store from social media advertising (mostly Instagram and Facebook ads).

Revenue sources of The Auto Merch, our self-owned dropshipping store.

But advertising there costs money. You actually pay for showing ads to users. That’s why it’s important to make clients buy not just one but several goods at a time – for example, by offering bundles and product sets.

After joining Sellvia, your dropshipping store will benefit from various product bundles.

Since the team started using Sellvia, the store’s average order value rose from $54.55 to $57.91.

The average order value of The Auto Merch raised to $57.91 after joining Sellvia.

They used this approach even before, but now we can advertise bundles and send a number of goods in a single package, which eliminates a lot of problems here.

The average order value in a dropshipping store before and after switching to Sellvia

Net profit improved

The team also saw a rise in the store’s net profit. There are several reasons why it happened.

First of all, buying goods from Sellvia (which purchases products directly from manufacturers) is cheaper than ordering them from AliExpress sellers. For example, buying and shipping one car seat organizer from AliExpress costs $10 on average. But on Sellvia, it costs about $8.

Second, now the number of refunds has considerably decreased. And finally, thanks to better average order value and more efficient ads, the cost of conversion is lower.

As a result, the team now spends less to make the same amount of profit.

Less work for customer support

Previously, we had to send several packages even when all these goods were ordered by the same customer. This often caused misunderstandings and confusion. Clients often thought that they were tricked or their packages got lost.

But now the team can pack most orders in a single parcel, so there are fewer frightened or confused customers.

Improved customers’ trust

Now that customers receive goods not from China but from California, they trust our dropshipping store more. Besides, the quality of our parcels is much better than the ones coming Chinese sellers. This improves clients’ confidence and convinces them to buy again.

Customer lifetime value improved

Making customers happy increases their lifetime value.

The customer lifetime value in our case increased by more than 3 times! Now that clients receive their goods within a short period of time and have no complaints concerning the quality, they are more willing to buy again.

Customers follow the recommendations we share in our emails to buy more goods for themselves or for their friends and relatives. They actively use the coupons from our emails and remarketing campaigns and come back more often.

Dropshipping from China allowed this store to enter the market and develop. But when we started shipping goods from a Fulfillment Center located in the US, we achieved an unbelievable growth rate. And this success wouldn’t be possible without Sellvia. If your dropshipping store sells products to American customers, you too can benefit from this solution. Use Sellvia to raise sales, your average order value and revenues.

by Olga Lavrinovich
Olga is a Copywriting Director at Sellvia. Having graduated from the Faculty of International Business’ as an Advertising specialist, she puts years of her copywriting experience into making clear and informative guides, tutorials, and other educational materials for ecommerce newcomers worldwide.

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Ali July 12, 2021 10:20:14

Why can’t I sell on Amazon or eBay or whatever after subscribing to the Sellvia Program

Timur Yuldashev July 19, 2021 3:54:31

Hi, Ali. Thank you for your interest. The plugin doesn’t integrate with these platforms. Moreover, Amazon prohibits selling goods that come from other retailers. It allows using the FBA, but in this case, you’ll have to buy and keep your products in Amazon’s warehouse, and that’s not dropshipping. As for eBay, as far as I can tell, you can sell Sellvia’s goods from an eBay account, but you’ll have to process orders manually so to speak.

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