What’s the key to running an international ecommerce business? Making your customers satisfied, of course! Lots of factors, from understanding what the local buyers want to providing just the right customer service, play their part here. Let’s see what international ecommerce strategy Ali built with Sellvia!
Hi, please, introduce yourself!
Hi, I’m Ali Alzawad! I’m a Saudi entrepreneur, a workaholic and a really ambitious business owner from Qatif city. I’m running a trading company within the oil and gas industry based in the Eastern region, and additionally, a growing online store.
Could you please tell us more about this ecommerce store?
Around 5 months back I got an AliDropship Premium Store that runs on WordPress. It offers car accessories and targets buyers in my country, UAE, and USA.
Even though I run my business from Saudi Arabia, most of my buyers come from the United States:
Why, do you think, is your international ecommerce store so popular among US buyers?
From my dropshipping experience I can tell that customer service is the most important thing for your store. And I am able to supply my foreign buyers with the right products and create the right shopping experience for them since my store is powered by Sellvia.
Sellvia was my source of items from the very beginning, and I have no doubt this is a great option for international ecommerce stores that target USA buyers.
The main reason is that Sellvia has a warehouse in CA, which means fast shipping for my US customers. They get their orders quickly, and that’s what makes their experience very good and enjoyable.
Also, an important thing is that these Sellvia items are exactly what my business needs. They are trending on the local market, and they are requested by my clients: they look for them on my site because they really solve their problems.
And I think another thing that makes the US buyers curious about my store is the products’ presentation. I import all the items from Sellvia, that’s why they already have professional pages with bright images. It’s exactly what people expect to see when they do online shopping.
How do you promote these products to make them visible to international ecommerce buyers?
Earlier, I used to run Facebook ads only. You can see that Facebook is my main source of traffic:
Now, I also want to make the store rank higher on Google and drive more organic traffic. To achieve this, I am now working on blogs, SEO, and Google ads. I hope they help me hit the target I set!
Another important thing for successful store promotion is staying competitive. This is why I am careful about pricing. As a rule, I follow the Sellvia pricing recommendations, but if some product has intense competition on the market, I set my own price based on market analysis.
Overall, what role is Sellvia playing in your international ecommerce store growth?
Sellvia is fantastic. It makes the process faster because I can start running ads right after importing products, with no time wasted. The items can be delivered very quickly and have competitive prices, so I worry a lot less about customer satisfaction. I can focus on my operation and create new strategies!
Working from home in Saudi Arabia, Ali sells to customers in the United States and beyond – isn’t that the business flexibility we all dream of? If you’d like to see how the Sellvia offering works for the US market, take a look at it in action.
*This is Ali’s personal experience. Individual results vary and depend on the work you put in.