To create a successful ecommerce business, you must make sure your potential customers have a great shopping experience. With fast shipping, you can set your venture up for success and always keep your customers satisfied. So, how exactly does your business win with the benefits of fast shipping?
Fast shipping benefits
High customer satisfaction
If customers receive high-quality products and fast shipping services, you can be sure they will have an enjoyable shopping experience! This can lead to your store receiving tons of positive feedback and reviews from customers.
Positive reviews boost customer loyalty, which is necessary for creating a successful venture.
After understanding how easy and safe it is to buy from you, customers will return for future purchases!
This will allow you to see in which direction your business is growing. Besides, you will be able to engage with your existing customers, which is much cheaper than attracting new ones.
Here’s a look how the sales have increased from our own experience.
Back in August, the top 5 customers spent only $1,306. And in the last month, this number increased to $2,161.
In ecommerce, long delivery times lead to customers losing their patience and demanding a refund. But, with fast shipping, you can expect fewer refund demands from your customers.
The refund rate in our stores dropped because of fast shipping. In August, we had a total of 368 orders, 5 of which were refunds – this amounted to a 1,34% refund rate.
In the past month, the number of orders increased to 6413, and the number of refunds was 39. Here, the refund rate amounted to 0.6%.
So, with fast shipping, you avoid the risk of losing a significant part of your profits.
No payment gateway bans
Payment providers closely track your chargeback rate to protect buyers.
If multiple customers file for a refund, dispute or chargeback due to long delivery times, it may be considered as suspicious behaviour. In this case, your payment providers will investigate your activity. The results of the investigation can lead to a ban of your store page.
So, the fewer refunds, disputes and chargebacks you have, the safer you are from any issues with payment gateways.
High quality score on Facebook & Instagram
To prevent poor customer experience social media platforms regularly track the activity of businesses. They provide surveys to users who recently purchased products and ask them to rate the stores. This way, they learn how accurately the seller represents what he is selling.
Negative customer experience will lead to your page rank dropping. In some cases, even your store page or advertising account can get blocked.
That is why it’s important to keep your customers satisfied, and delivery times play a significant role in achieving this.
New competitive advantage
By offering fast shipping, you create an advantage over your competitors. Customers want to receive their orders quickly and you can provide that. Once your customers understand it is easy and safe to purchase from you, they will come back for more purchases! And through our services, reaching US consumers will be simple and fast.
A Sellvia-powered business experience
Sellvia is an ecommerce ecosystem that, among other things, solves the fast shipping issue for online store owners. Users of this service can select any product from a database of bestsellers and import them to their own store with high-quality descriptions, visuals and reviews. And all the products can be delivered to the customers with fast shipping!
All the products we offer are physically stored in a Fulfillment Center located in California. So, shipping goods within the US is not going to be a problem. In fact, it will take only 1 day to process the order and hand it to the postal service. Then, if your customer lives in the US, they will receive his order in 1-3 business days!
What’s more, a subscription will grant you lifelong customer support and allow you to receive email updates on all the newly added products!
So, with fast shipping, you can forget about the troubles you have encountered with long delivery times.
Final thoughts on fast shipping and its benefits
As you can see, fast shipping holds many benefits. If you want to build a successful ecommerce business selling goods to people in the US, it is important to provide quality shipping services.
With fast shipping, you avoid difficulties other entrepreneurs face. Instead, you will have lots of happy customers returning to you for more purchases, fewer troubles with refunds, avoid payment gateways issues, and establish a favourable rating on Facebook and Instagram.
In other words, offering high-quality products and fast shipping services is a must for any dropshipping business to succeed. Sellvia is always here at your service to assist you with this!